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The Latest Breaking News from Which

Annual Which? survey puts M&S as UK’s favourite in-store supermarket

Last year’s top scorer Aldi was narrowly pipped to the post

Wales Online

Woman, 75, explains horror after losing £30,000 in Dragons' Den cryptocurrency scam

Jill, 75, has lost huge sums of money after being taken in by a convincing fraud on Facebook featuring faked quotes from trusted entrepreneur Deborah Meaden, of Dragons' Den fame

Daily Mirror

Nutella beaten by two own-label supermarket spreads in blind taste test

If you're looking for an alternative to the delicious hazelnut chocolate spread that is cheaper AND healthier, this survey by Which? has found a great alternative to Nutella

Daily Mirror

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Warning over 'hefty' insurance bills if you don't check for these loopholes

Not checking the small print on your insurance policy could leave you with 'hefty' bills, Which? warns

Manchester Evening News

Aldi, Tesco, Asda and Morrisons ranked as worst supermarkets for substitutions revealed

From mashed potato instead of loose sweet potatoes to tins of soup instead of whipping cream, some substitutions in your online shopping orders really are baffling - and now Which? has revealed the worst offending supermarkets

Edinburgh Live

Aldi ranked worst supermarket for substitutions with weird swaps by Which?

Aldi has been ranked one of the worst supermarkets for substituting grocery items in a new survey by Which?. Customers have also shared some of the strangest items they've been left with.

Glasgow Live

Phish Food for fish fillets? Strangest online grocery swaps revealed

Which? research finds two in five shoppers have received unusual substitutions in supermarket orders

The Guardian - UK

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Many people have misunderstandings about lasting power of attorney, Which? finds

Some 85% of people said they know what a lasting power of attorney is, but many are confused about how it works, research suggests.

The Independent UK

Five ways to save money on your electricity bill as prices soar amid energy crisis

The cost of living is rising and for many people the news of yet more pricier bills is causing a lot of anxiety. BUt experts have spoken to consumer website Which? to see what you can do to save money.

Glasgow Live

Best and worst banks for handling complaints - from Santander to Lloyds and Barclays

Consumer champion Which? has scored each of the best known banks on customer service, how they handle complaints and a whole host of other measures. See the results below

Daily Mirror

Aldi shares five smart shopping tips to help you save even more on your weekly shop

The Which? supermarket of the year has come up with suggestions on how to bag a bigger bargain at their stores

Wales Online

UK's cheapest supermarket named for 2022 and it's not Asda, Tesco or Sainsbury's

Consumer watchdog Which? has crowned the cheapest supermarket of 2022 so far, and fans of the chain have been quick to applaud and celebrate the news on social media

Edinburgh Live

Waitrose and Lidl named as most eco-friendly supermarkets

Which? Study looked at plastic and food waste as well as greenhouse gas emissions

The Independent UK

Waitrose and Lidl top list of eco-friendly supermarkets

Study by Which? looked at greenhouse gas emissions as well as plastic waste and food waste

The Guardian - UK

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Glasgow Live

Ryanair and British Airways voted worst short haul airline amid pandemic issues, say Which?

In October 2021, Which? surveyed 1,373 members of its panel about their experiences of flying in the past two years. Which? also surveyed 1,124 members of its panel who had experienced a disrupted flight since March 2020.

Manchester Evening News

Ryanair rated worst short-haul airline as passengers slam its handling of coronavirus refunds

A survey led by Which? revealed that Ryanair had a refund satisfaction score of 47 per cent

The Independent UK

Ryanair and British Airways named worst airlines in Which? survey

‘Ryanair is the most awkward airline to deal with that I have ever come across. It seems to be proud of being difficult,’ says one customer

Daily Mirror

Desperate mum working 50 hours a week forced to turn to food banks due to soaring bills

The civil servant, 36, described her busy working week which she has to fit around caring for her three children and still has to rely on food banks to survive

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Insider UK

Britannia and Mercure ranked UK’s worst hotel chains

Which? survey finds Premier Inn and Hotel du Vin score highly among consumers

Daily Mirror

Britain's best and worst hotel chains ranked by guests for cleanliness and value

A survey of 2,371 hotel guests over 15 months to October 2021 by consumer watchdog Which? put Britannia at the foot of a league table of 24 large hotel chains with a score of just 49 out of 100

Daily Mirror

New airline compensation rules for delayed and cancelled short flights explained

The UK currently uses the European Union's EU261 rule, which means passengers on short flights can claim £220 for delays of more than three hours, but nothing for shorter hold-ups

The Independent UK

Squeezed households ‘could save by haggling on broadband, TV and mobile deals’

In some cases, people could save more than £200 by ditching and switching, Which? research indicates.

Wales Online

Haggling on broadband and TV deals 'could save £130 a year'

The one in five people who do nothing when their contracts end could be most at risk of overpaying on their bills, according to consumer group Which?

Manchester Evening News

Post Office warnings to millions of Brits over fake text message scam

Consumer group Which? has warned that the scam texts can be "extremely convincing"

Daily Mirror

Post Office issues urgent warning to customers over 'most convincing' scam yet

The new Post Office scam uses a clone website to lure bank details off customers. Here's how to avoid the fake delivery message that is stealing money of thousands of UK recipients

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