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The Latest Breaking News from Which?

Which? estimates Scots will spend an extra £21 per week on energy bills and food next month

Scots may end up spending an extra £1,100 on heating and eating this year due to the cost of living crisis

Daily Record

I compared Aldi to M&S and the results were eye-opening

The battle of the UK's best two supermarkets: M&S was the surprise winner beating Aldi in a Which? customer survey so I shopped at both

Wales Online

£28,000 is lost to bank transfer scams every hour, says Which?

More money is being lost every hour than the average UK employee makes in a year, consumer group said.

The Independent UK

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Ten simple changes that could knock £380 off your gas and electricity bills

The energy price cap is increasing by 54% next month, meaning average bill hikes of almost £700 for millions of average users, but quitting some of these bad habits could ease some of the pressure

Daily Mirror

Experts reveal best ways to open stubborn jars - from rubber gloves to cling film

Researchers at consumer group Which? found that rubber gloves were more effective than hot water, cling film and tea towels when it came to loosening tricky jars

Daily Mirror

Aldi beaten to 'UK's best supermarket' by another retailer, and it's not Lidl

Which? assessed M&S, ASDA, Tesco, Aldi, Lidl, Morrisons and Sainsbury's on their shopping experience and value for money

Manchester Evening News

Warning to UK travellers issued as new holiday scams and rip-offs emerge

Fraudsters are setting up bogus companies to sell imaginary flights and offering fake refunds to extract bank details and steal money as international travel reopens, Which? has warned.

Glasgow Live

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M&S beats Aldi as UK’s favourite supermarket, says Which?

Customers prioritising value for money amid cost of living squeeze

The Independent UK

Nutella beaten by two own-label supermarket spreads in blind taste test

If you're looking for an alternative to the delicious hazelnut chocolate spread that is cheaper AND healthier, this survey by Which? has found a great alternative to Nutella

Daily Mirror

Warning over 'hefty' insurance bills if you don't check for these loopholes

Not checking the small print on your insurance policy could leave you with 'hefty' bills, Which? warns

Manchester Evening News

You might not have the insurance cover you expect, consumer group warns drivers

A large number of policies do not cover incidents or possessions that people might expect, Which? has found

Wales Online

Aldi, Tesco, Asda and Morrisons ranked as worst supermarkets for substitutions revealed

From mashed potato instead of loose sweet potatoes to tins of soup instead of whipping cream, some substitutions in your online shopping orders really are baffling - and now Which? has revealed the worst offending supermarkets

Edinburgh Live

Aldi ranked worst supermarket for substitutions with weird swaps by Which?

Aldi has been ranked one of the worst supermarkets for substituting grocery items in a new survey by Which?. Customers have also shared some of the strangest items they've been left with.

Glasgow Live

Many people have misunderstandings about lasting power of attorney, Which? finds

Some 85% of people said they know what a lasting power of attorney is, but many are confused about how it works, research suggests.

The Independent UK

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Daily Mirror

Best and worst banks for handling complaints - from Santander to Lloyds and Barclays

Consumer champion Which? has scored each of the best known banks on customer service, how they handle complaints and a whole host of other measures. See the results below

The Independent UK

Waitrose and Lidl named as most eco-friendly supermarkets

Which? Study looked at plastic and food waste as well as greenhouse gas emissions

Glasgow Live

Ryanair and British Airways voted worst short haul airline amid pandemic issues, say Which?

In October 2021, Which? surveyed 1,373 members of its panel about their experiences of flying in the past two years. Which? also surveyed 1,124 members of its panel who had experienced a disrupted flight since March 2020.

Manchester Evening News

Ryanair rated worst short-haul airline as passengers slam its handling of coronavirus refunds

A survey led by Which? revealed that Ryanair had a refund satisfaction score of 47 per cent

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The Independent UK

Ryanair and British Airways named worst airlines in Which? survey

‘Ryanair is the most awkward airline to deal with that I have ever come across. It seems to be proud of being difficult,’ says one customer

Daily Mirror

Britain's best and worst hotel chains ranked by guests for cleanliness and value

A survey of 2,371 hotel guests over 15 months to October 2021 by consumer watchdog Which? put Britannia at the foot of a league table of 24 large hotel chains with a score of just 49 out of 100

Daily Mirror

Cost of living crisis leaves 2.5m households unable to pay rent and energy bills

According to research, numbers who have fallen behind with at least one payment soared by almost 50% from 1.7 million since December. One in seven on lower incomes of less than £21,000 were hardest hit

Liverpool Echo

What to do if you have an appeal on a parking ticket refused

If your initial appeal is rejected, there are still actions to take

Wales Online

Haggling on broadband and TV deals 'could save £130 a year'

The one in five people who do nothing when their contracts end could be most at risk of overpaying on their bills, according to consumer group Which?

Manchester Evening News

Post Office warnings to millions of Brits over fake text message scam

Consumer group Which? has warned that the scam texts can be "extremely convincing"

Evening Standard

Tinder charges more for young gays, lesbians and the over-30s, says Which?

Dating app Tinder is charging young gay and lesbian users and people over 30 more for its premium service, suggesting possible discrimination and a breach of UK law, according to an investigation by watchdog Which?

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