Consumer champion Which? has revealed the oddest supermarket substitutions made in online orders - and some of them really are strange.
A supermarket will substitute an item in your online order if it is out of stock, but the idea is that it should be replaced with a similar product - and sometimes your favourite supermarket doesn't always get it right when it comes to finding a suitable replacement.
If you’re not happy with the replacement item, you should be able to reject it at the point of delivery for a full refund. You can also opt out of substitutions altogether when ordering.
Some of the most memorable replacements customers have received include duck paste instead of duct tape, and sausage rolls in place of toilet roll, reports the Mirror.
READ MORE - Cineworld cinemas offering £3 tickets on all films showing this weekend
Which? has also called out the supermarkets most likely to put a substitution in an order.
Aldi, which has a click and collect online shopping service - but no home delivery, was the most likely of the nine online supermarkets to put a replacement in customer orders.
Just under half (49%) of all Aldi shoppers said they’d received a replacement item - with someone getting Ben and Jerry's Phish Food ice cream instead of breaded fish fillets.
Another Aldi shopper said they received cooking oil in place of milk.
Sainsbury’s was the next worst offender for substitutes, with 48% of customers getting at least one replacement item in their most recent online shop.
One shopper said they ordered Sainsbury's sponge scourers but instead received a Victoria sponge cake.
Nearly half (45%) of Asda shoppers received replacement items in their most recent online order, including one one customer who received sausage rolls instead of toilet rolls.
Next up was Morrisons, where 43% had a substitute in their last shop, followed by Ocado with 41% complaining of a replacement item.
Two in five (39%) Tesco shoppers said they had received replacement items in their most recent shop - including someone who found duck paste in their shopping in lieu of the duct tape they had ordered.
Which? found that a third of Waitrose customers (36%) had received replacements, while Amazon Fresh customers were amongst the least likely to receive a dodgy substitution, with only a quarter (26%) of shoppers affected.
One shopper received dark chocolate brunch bars instead of the Dolmio sauce they had ordered.
