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The Latest Breaking News from Citizens Advice

Leeds shamed as worst city outside London for lost parcels as more than 1,000 vanish

Thousands of people complained about parcels being lost last year

Leeds Live

Flight delay compensation: Your rights if your flight is delayed

There is nothing worse than a flight delay but what are your rights if you're stuck at the airport, and how long does a flight have to be delayed for compensation?

Liverpool Echo

Inflation hits 40-year high: What was life like in Britain the last time things were so dire in 1982

Margaret Thatcher was PM, unemployment at its worst since the 1930s, the Falklands War broke out and ‘Come on Eileen’ was the year’s biggest-selling single

The Independent UK

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read the most diverse news in one place.

Inflation hits 9%: How does it impact your finances?

Around nine in 10 (87 per cent) of adults in Britain have reported their cost of living increased in March alone

The Independent UK

Appealing a PIP award decision if you think DWP decision makers got it wrong

Here are some simple steps to follow if you think the DWP decision makers got it wrong

Liverpool Echo

Households ‘could face £100-per-month budget shortfall by 2024’

Costs are rising at a considerably higher rate than incomes, the Yorkshire Building Society report said.

The Independent UK

Legacy benefit claimants can get free support from trained advisors to help make Universal Credit claim

The Citizens Advice network will deliver ‘Help to Claim’ until March 2023.

Daily Record

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People of State Pension age with joint pain could get up to £92 each week from DWP

Nearly 1.4m people across the UK currently receive either £247 or £369 every four weeks from Attendance Allowance.

Daily Record

‘I have to choose between food and heat’: demand soars at food bank in Tory-held Wandsworth

As the cost of living crisis deepens, the queue of people in Earlsfield needing food and essentials grows

The Guardian - UK

Attendance Allowance myths which stop older people claiming up to £369 from DWP each month

Successful Attendance Allowance claimants could receive either £247.40 or £369.60 every four weeks to help with additional daily living costs.

Daily Record

1,300 homes stop topping up pre-pay meters because they can no longer afford it

Citizens Advice has spoken to more than 1,300 people who are going without pay-as-you-go power - known as self-disconnection. It follows a 54% rise in the energy price cap which has added an average of £700 to annual household bills

Daily Mirror

NatWest reports 40% profit jump as bank refers customers to debt experts

Strong first-quarter results come as group warns of ‘uncertain’ economy because of cost of living crisis

The Guardian - UK

How you can claim hundreds if your flight is delayed this summer

Lots of us are looking forward to jetting off abroad this summer, but what if there's travel disruption?

Wales Online

Challenge your PIP award decision and ask the DWP to look at your claim again

Everything PIP claimants needs to know about appeals and asking for Mandatory Reconsideration.

Daily Record

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news in one place.

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Manchester Evening News

Citizens Advice on when you can appeal a parking ticket and how to do it

If you couldn't spot any signs or road markings, if you were unable to pay for your ticket, or even if you were just a few minutes late back to your vehicle, you could end up paying nothing at all

Daily Record

People of State Pension age could boost their income by up to £92 every week - here's how

The DWP could give eligible claimants either £247.40 or £369.60 every four weeks in Attendance Allowance payments.

Manchester Evening News

Citizens Advice: How to use a food bank if you're struggling to feed your family

The rising cost of living has left families making tough decisions - but you can get help if you're struggling to afford food

Daily Record

People of State Pension age with health conditions could boost their monthly income by up to £369

Successful Attendance Allowance claimants could receive either £247.40 or £369.60 every four weeks to help with additional daily living costs.

Get all your
news in one place.

100’s of premium titles.
One news app.

Daily Record

Attendance Allowance could give older people up to £92 in weekly support for over 55 conditions

If you are of State Pension age and need extra help during the day or night you could be eligible for the DWP benefit.

Wales Online

Dispatches: Mum says children are sharing baths and towels to save money on energy bills

Carla Hood told Dispatches presenter Morland Sanders that she turned the heating off as soon as her children were in bed

The Guardian - UK

‘Pay up, or it trebles’: bailiffs accused of strong-arm tactics in UK

Charities are alarmed by the increasing use of private firms to collect money owed to the public sector

Daily Record

Call waiting times for energy customers to speak to advisor rises to more than five minutes

Some customers face waiting times of around 15 minutes to speak to their supplier.

The Guardian - UK

UK energy suppliers’ customer service at ‘worst’ level since 2017

Citizens Advice latest ratings cover last quarter of 2021 and suggests plummeting standards

Liverpool Echo

Reality of soaring living costs and where you can turn for practical help

"Surely this is the year we should finally be able to go on holiday. But instead we can’t afford to live?"

The Independent UK

How to get a council tax rebate as cost of living rises

Plus, everything you need to know about the government’s energy bill rebate scheme

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