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The Latest Breaking News from Southwest

Southwest Airlines Slaps Passengers, Pilots in the Face

The airline's chief operating officer appeared before the U.S. Senate and what he said should make you mad (the airline's pilots certainly are).

The Street

Here’s what advocates are pushing airlines to do after Southwest’s meltdown

Southwest Airlines’ December meltdown opened the door for lawmakers and consumer advocates to push for more regulation and passenger protections. But at what cost?

Tribune News Service

Southwest Airlines Offers a Faster Way for Passengers to Get its Biggest Perk

Airline's move comes as it struggles to regain credibility with customers after disastrous holiday season.

The Street

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Where’s Bob? Southwest Airlines CEO’s absence becomes a talking point in Senate hearing

Southwest Airlines CEO Bob Jordan was conspicuous by his absence from Thursday’s U.S. Senate committee hearing into the carrier’s December holiday meltdown.

Tribune News Service

Southwest Airlines sends reimbursements to more than 270,000 passengers

Southwest Airlines has reimbursed more than 273,406 passengers since its December meltdown that left millions of passengers stranded, more than 96% of all requests submitted so far.

Tribune News Service

Senators grill Southwest Airlines after holiday meltdown

New York (AFP) - US Senators grilled a Southwest Airlines executive Thursday over December's winter storm troubles that affected some two million customers, resulting in a hellish holiday travel meltdown for the ages.

AFP

Southwest Airlines says a fix is coming as Senators skewer carrier for December meltdown

Southwest Airlines chief operating officer Andrew Watterson said an upgrade to its crew scheduling software will be ready to go Friday after two rounds of testing, which should help fix some of the problems that led to a cascade of cancellations over the winter holidays.

Tribune News Service

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Pilot shortage puts pressure on airline operations

A shortage of pilots is limiting the number of flights that airlines can operate, which can cause problems during peak travel periods

The Independent UK

Senate panel probes holiday meltdown at Southwest Airlines

Congress is hearing today about the December meltdown at Southwest Airlines

The Independent UK

Southwest Airlines exec to tell Senate: "We messed up" in holiday meltdown

The airline's problems set off an intense round of scrutiny from both fliers and the federal government.

Axios

Hearing will reveal what caused Southwest's Christmas flights chaos

Southwest's pilots' union will say bosses at the airline ignored warning signs before being forced to cancel droves of flights in the run-up to Christmas.

Fortune

Southwest's COO will tell senators 'we messed up' over the holiday travel meltdown

NPR obtained Chief Operating Officer Andrew Watterson's prepared testimony for his scheduled appearance before a Senate committee to discuss what led to thousands of flights being canceled.

WEKU

Southwest Making a Change Passengers May Really Not Like

The airline is taking a surprising step to combat an ongoing problem.

The Street

Southwest to describe overwhelmed scheduling system in Senate hearing

Southwest Airlines Co.’s operations chief plans to tell U.S. senators that the carrier’s scheduling systems became overwhelmed during a late-December storm, leading to a breakdown that forced thousands of flight cancellations and cost the company more than $1 billion.

Tribune News Service

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The Street

Southwest Airlines, Delta Air May Have to Pay You if They Don't Drop an Unpopular Practice

A pair of U.S. senators are proposing legislation that the airline industry isn't going to like.

The Street

United May Have to Pay Fine Over Skipped Safety Step

The FAA has concerns over a fire-related safety check United dropped in 2018.

The Street

United Airlines CEO Sees Southwest-Style Tech Problems Facing FAA, Airlines

The entire airline industry is in trouble if changes aren't made, according to United CEO Scott Kirby.

WEKU

An Airline Passengers' Bill of Rights seeks to make flying feel more humane

The meltdowns that recently brought flights to a halt have prompted lawmakers to draft new rules for airlines. The changes would give travelers at least $1,350 if bumped from an overbooked flight.

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Tribune News Service

Southwest Airlines lowers requirements for new pilots

Southwest Airlines will cut the number of turbine engine hours needed for new hire pilots in half, making it easier for regional airline pilots and others that have flown professionally to get on board.

Tribune News Service

Planes came dangerously close for 30 seconds in Texas near-miss

A FedEx Corp. widebody cargo jet came within several hundred feet of colliding with a Southwest Airlines Co. plane in Austin, Texas, early Saturday and the two planes remained in close proximity for at least 30 seconds, flight data show.

The Street

Southwest Airlines Pushes Back Against a Common Criticism

The airline has faced a lot of criticism since its holiday meltdown and it's pushing back in one key way.

The Independent UK

Cargo plane almost lands on top of departing Southwest flight at Austin Airport in near-miss

FedEx carrier and commercial aircraft were given clearance to use same runway

WEKU

A near-collision between 2 planes in Austin prompts an FAA investigation

Just before a FedEx cargo airplane was due to land, an air traffic controller cleared the Southwest flight to depart from the same runway. The FAA and the NTSB are investigating the incident.

Tribune News Service

US probes close call between FedEx, Southwest jets in Austin

A FedEx Corp. widebody jet flew over the top of a Southwest Airlines Co. plane early Saturday in Texas after an air-traffic controller cleared the passenger plane to take off from the same runway that the cargo aircraft was preparing to land on, aviation authorities said.

Tribune News Service

Southwest to halve flying time needed for prospective pilots

Southwest Airlines Co. will reduce by half the amount of experience prospective pilots must have flying jet or turboprop aircraft as it accelerates hiring this year.

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