The Latest Breaking News from Southwest

The cancellations left thousands of passengers and staff stranded during the holidays.

Early January saw Southwest Airlines cutting two-thirds of its flights following an operational meltdown stemming from an arctic storm. A canceled flight often leaves passengers in a conundrum over whether to request a refund or sit and wait for the airline to put them on the next available flight.

Travel meltdowns at Southwest Airlines and the FAA have exposed how deeply we depend on outdated or unreliable computer systems. Yet as Io Dodds discovers, cancelled flights and ruined holidays are only the tip of the iceberg

Southwest Airlines is sending millions of dollars in ‘gratitude pay’ to workers after the historical meltdown that led to 16,700 flight cancellations in late December.

The Southwest Airlines pilots union is calling for a strike authorization vote in May in the wake of the Dallas-based carrier’s epic holiday meltdown.

Travel meltdowns at Southwest Airlines and the FAA have exposed how deeply we depend on outdated or unreliable computer systems. Yet as Io Dodds discovers, cancelled flights and ruined holidays are only the tip of the iceberg

‘He’s one of my favorite pilots I’ve ever seen,’ says 11-year-old

Southwest Airlines faced another potential crisis just two weeks after its holiday meltdown as the FAA shut down all flights in the U.S. for nearly two hours last Wednesday.

Southwest Airlines has hired an outside firm to figure out what it needs to prevent another cancellation meltdown like the one over the holidays and “everything that we need to do to mitigate risk is on the table,” CEO Bob Jordan said Thursday.

Gridlock and partisan stalemate are not good for business or the economy.

The Federal Aviation Administration said late Wednesday that early work traced the blackout to a "damaged database file."