The Latest Breaking News from Southwest Airlines

One of the low-cost airline's biggest historical strengths threatens to undermine its comeback.

The airline has picked a pretty bad time to make a decision that's not very customer friendly.

A mother and her daughter, who were late to board their plane, demanded fellow passengers hand over their seats - delaying the flight for a for a full hour before they were removed.

Southwest Airlines’ December meltdown opened the door for lawmakers and consumer advocates to push for more regulation and passenger protections. But at what cost?

Southwest Airlines CEO Bob Jordan was conspicuous by his absence from Thursday’s U.S. Senate committee hearing into the carrier’s December holiday meltdown.

Southwest Airlines has reimbursed more than 273,406 passengers since its December meltdown that left millions of passengers stranded, more than 96% of all requests submitted so far.

New York (AFP) - US Senators grilled a Southwest Airlines executive Thursday over December's winter storm troubles that affected some two million customers, resulting in a hellish holiday travel meltdown for the ages.

Southwest Airlines chief operating officer Andrew Watterson said an upgrade to its crew scheduling software will be ready to go Friday after two rounds of testing, which should help fix some of the problems that led to a cascade of cancellations over the winter holidays.

Congress is hearing today about the December meltdown at Southwest Airlines