The Latest Breaking News from Southwest Airlines

The airline has a long way to go to win over the hearts and minds of customers it angered during its holiday meltdown.

LOUISVILLE, Ky. — The program that 25 years ago was among the worst in college basketball, that had 14 losing seasons in 15 years, that had never been ranked in the Associated Press poll until 2010, that hadn’t won an NCAA Tournament game until 2011, that hadn’t been past the…

Flight returns to Las Vegas two hours after taking off due to onboard medical emergency

Flight returns to Las Vegas two hours after taking off due to onboard medical emergency

As passengers came out of pandemic restrictions and pent-up demand to travel in 2022, airline on-time arrival rates still lagged 2019 levels at most of the country’s major carriers including Fort Worth-based American Airlines and Dallas-based Southwest Airlines.

The airline is spending billions on technology, but it's also addressing its holiday meltdown in a more traditional way.

The beleaguered airline has aggressively been trying to address its shortcomings.

Three months after a travel meltdown plagued Dallas-based Southwest Airlines, the carrier is rolling out what it hopes to be its redemption: a three-part plan to boost operations.

Dallas-Fort Worth’s hometown air carriers are still breaking up fights and subduing unruly passengers nearly a year after the face mask mandate dropped, with incidents often caught on camera and posted to social media.