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The Latest Breaking News from Ovo

Energy firm 'sneaked into East Lothian mum's home' in row over unpaid bill

The move by SSE has prompted concern that thousands of other struggling customers could suffer the same fate as living costs soar.

Edinburgh Live

Energy firm SSE sneaked into Scots gran's house and installed electricity meter in row over bill

Representatives from SSE went into the house and replaced the meter with a more expensive prepayment one, despite the customer having agreed a payment plan.

Daily Record

Perth pensioner baffled by needless hurdles in way of staying warm without surprise bills

One senior citizen from Perth is at her wit's end with managing the task of monitoring energy usage at a time when every penny counts.

Daily Record

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OVO to give customers money for cutting back on energy usage this winter

Energy company OVO will give its customers up to £100 this winter to consume less energy during peak hours of the day as the cost of living crisis continues to worsen

Edinburgh Live

Ovo and Octopus energy customers could get £100 for using power at off-peak times

Customers of Ovo and Octopus with smart meters can get money back for using energy outside peak hours, as part of new schemes meant to help cut the risk of blackouts this winter

Daily Mirror

Pensioner too scared to turn on gas heating due to cost curls up with dog to stay warm

Lyn Joseph, 76, of Perth, Scotland, suffers from the respiratory condition COPD and relies on a small portable heater and her Yorkshire Terrier to keep warm as she fears turning her gas on

Daily Mirror

Scots OAP too scared to turn on gas heating curls up with dog to stay warm

Lyn Joseph, 76, spent cold days huddled around a portable heater in her flat, afraid to use central heating in case she was left with sky-high bills.

Daily Record

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OVO to pay customers for reducing energy use during peak hours

The trial is called Power Move and will run from November 1, 2022 to March 31, 2023.

Daily Record

Get paid to do your washing at night in move to stop blackouts

Those who use their washing machines or charge their cars as night can earn money back on their bills

Wales Online

OVO Energy to pay customers not to use energy between 4pm and 7pm

The average household uses 19% of their daily total usage during these hours

Nottingham Post

OVO is to pay customers not to use energy between 4pm and 7pm

The average household uses 19% of their daily total usage during these hours

Wales Online

The help you can get from your energy company if you can't pay your bills

Here is a round-up of the support main energy companies are offering to people struggling to pay their bills, including British Gas, Bulb, E.on, EDF, Octopus and Shell Energy

Chronicle Live

The support you can get from each energy company if you’re struggling to pay the bills

A number of companies have dedicated hardship funds you can apply for

Wales Online

EDF, British Gas: Martin Lewis explains what to do if you can't submit your energy meter reading

British Gas, SSE, OVO, Octopus Energy and more have issued an update to customers as Martin Lewis urges people not to panic if they can't submit their meter readings.

Edinburgh Live

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Edinburgh Live

OVO Energy issues update over refund emails to customers amid 'confusion'

Ovo Energy has issued an important update as people received emails regarding a refund. This comes just days before energy rates are set to rise with the average yearly household bill hitting £2,500.

Manchester Evening News

Only one energy firm provides adequate support to customers struggling with bills, Ofgem says

A study by Ofgem revealed British Gas was the only supplier with no issues in how they support struggling customers

Daily Record

Martin Lewis issues new energy bill advice for households on a fixed tariff ahead of October increase

The consumer champion explains what will happen to tariffs once the Energy Price Guarantee is applied.

Daily Mirror

Martin Lewis grills OVO Energy boss on whether he is a 'fat cat' who 'rips people off'

Martin Lewis asked OVO Energy boss Stephen Fitzpatrick if he is a “fat cat” who is “ripping people off” during a fiery clash on ITV Good Morning Britain this week

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Chronicle Live

Martin Lewis grills OVO energy boss live on TV over 'fat cat making profit'

The MoneySavingExpert didn't hold back during this morning's edition of Good Morning Britain - calling Stephen Fitzpatrick a 'fat cat' live on air.

Edinburgh Live

Ovo Energy launches £50mil support package to customers as energy price cap rises

With the energy price cap set to increase by a staggering 80 per cent, Ovo Energy has announced a new Customer Support Package, open to those most vulnerable this winter.

Wales Online

Energy boss' household bill plan to offer support to poorest households

Ovo Energy founder Stephen Fitzpatrick says that now is the time for action, before the winter hits.

Birmingham Post

Ovo boss unveils plan to deal with energy bills crisis

Stephen Fitzpatrick has put forward a 10-point action plan that would see the government subsidise bills

The Independent UK

Ovo founder unveils energy crisis plan and calls for urgent action

Stephen Fitzpatrick wants every household to get some help towards bills but with support tapering off for high earners using more electricity.

Daily Mirror

OVO Energy announces £50million support package - including free boiler checks

OVO Energy has confirmed its new £50million Customer Support Package will open from October 1 and will be targeted to “help customers with a real and immediate need”

Edinburgh Live

British Gas, Scottish Power, SSE and more issue statements ahead of £400 energy bill discount

British Gas, Scottish Power, SSE, Ovo and E.on have issued statements ahead of the £400 energy discount payment that will be granted to households across Scotland, England and Wales.

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