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The Latest Breaking News from Octopus Energy

Ofgem orders major energy supplier to pay customers compensation

Octopus Energy will pay nearly £1.5 million in refunds and compensation after failing to issue final bills to thousands of customers. Energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive their final bills within the mandated six-week period between 2014 and October 2023. The total payment…

The Independent UK

Why has Octopus Energy launched a wasted wind tracker?

A live “wasted wind” tracker has been launched by Octopus Energy in recent days to show how much the UK’s “broken” system is costing…

The National (Scotland)

Octopus Energy to pay out £1.5m over thousands of bill errors

Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem finds

The Guardian - UK

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Octopus Energy to pay £1.5 million for prepayment meter billing errors

OCTOPUS Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has…

The National (Scotland)

Octopus energy to pay £1.5m in compensation for bill errors – are you eligible?

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

The Independent UK

Octopus Energy pays £1.5 million for prepayment meter billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Evening Standard

Octopus launches live ‘wasted wind' tracker to show cost of 'broken energy system'

OCTOPUS Energy has launched a live "wasted wind" tracker to show the cost of the UK's "broken energy system" to millions of…

The National (Scotland)

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Zonal pricing could save Scottish glass sector £20 million, report says

SKY-high electricity prices could be cut dramatically for the Scottish glass manufacturing sector if zonal pricing is introduced, a fresh report has…

The National (Scotland)

Octopus Energy issues urgent warning to households which will see meters deactivated this month

The equipment which broadcasts the signal will be switched off on 30 June – which will affect more than 300,000 customers

The Independent UK

'It makes sense': Battery manufacturer boss backs zonal pricing

The boss of a battery manufacturer based in Scotland has said he backs the concept of zonal pricing, as he spoke in defence of having differing…

The National (Scotland)

Energy suppliers pay out £7m after overcharging 34,000 customers

Ofgem said the error affected more than 20,000 customers at the UK’s largest supplier Octopus Energy.

Evening Standard

How to claim compensation as energy suppliers pay out £7m to overcharged customers

Multiple energy suppliers have been ordered to issue compensation and refund to customers who were overcharged

The Independent UK

I'm an activist targeting Tesla – here's why I want to take down Elon Musk

GLOBAL days of action highlighting the strings Elon Musk is pulling in countries across the world have one clear aim: take down Tesla

The National (Scotland)

Octopus founder Greg Jackson joins board of growth advisory body

Body brings together academia, business and local government to work on plans to deliver that all important growth in H&F

Evening Standard

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The Independent UK

Revolut to join the mobile phone plan shake-up with key roaming offer included

The fintech company already offers an eSIM product, while the Octopus Group

The Independent UK

What is Ed Miliband’s ‘postcode pricing’ plan for energy bills and how would it work?

The government is understood to be considering an overhaul of the UK’s energy market, charging those close to cheap power, such as wind turbines, less money

The Independent UK

Octopus Energy told to pull ‘misleading’ energy switch ads after British Gas complaint

‘Most homes would save with Octopus,’ one of the adverts claimed

The Independent UK

Watchdog partially upholds complaints about ‘misleading’ Octopus Energy ads

The ASA said the ads were not clear that those on a fixed tariff with another supplier might not necessarily save if they switched to Octopus.

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The National (Scotland)

John Swinney declines to back zonal pricing as energy giants enter public row

First Minister John Swinney has declined to take a position on zonal pricing, a debate which could shape the future of the energy system in the UK…

The National (Scotland)

Boss of major energy firm opposes Octopus zonal pricing push

THE boss of a major energy firm has criticised zonal pricing plans in the UK, branding the idea "superficially attractive"

The Guardian - UK

Octopus and its customers ask Treasury to back zonal electricity pricing

Supplier rallies small businesses as critics say overhaul would harm development of clean energy

The Guardian - UK

British Gas to take on 90,000 customers of collapsed Rebel Energy

Ofgem makes decision over which firm inherits household and business customers of failed supplier

The National (Scotland)

Octopus Energy hits back at wind firms' 'untenable' attack on zonal pricing

An Octopus Energy boss has hit back at offshore wind firms that are urging the UK Government to rule out introducing zonal pricing.

The National (Scotland)

Scotland's offshore wind developers rally against 'dangerous' zonal pricing

A COALITION of offshore wind developers in Scotland has urged the UK Government to rule out introducing zonal pricing ...

The Guardian - UK

British Gas pledges to focus on customers after being overtaken by Octopus

CEO of owner Centrica says service will be ‘my obsession’ as profits slump by a third to £2.3bn

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