The Latest Breaking News from John Lewis

All the trimmings

A spritz for the hair, body and skin

The ex-civil servant took some tough decisions at the retail chain, but hired ‘theory’ people when she needed to get to grips with the detail, say insiders

Is saving John Lewis the toughest job in retail?

Ellie Muir looks at the story behind one of the more surprising looks of the year

The festive season’s most sumptuous scents

John Lewis is a doughty symbol of London retail, but that does not guarantee it a bricks-and-mortar future. Gamages on Holborn traded in everything from toys to supplying the army with catapults during the First World War, but was an anachronism in swinging London by the Seventies, while Dickins &…

Retail chief’s confused messaging has hinted at self-doubt and panic, even though the group is making reasonable progress

Oxford Street was built for lunchtime. At least it was for me. When I worked in the West End, if I wasn’t having a fancy lunch, at one o’clock I’d nip out from my office and spend the best part of an hour wandering up and down it, dipping into…