The Latest Breaking News from JD Power

A travel website identified the airlines Americans have vowed to avoid the most.

Thanks to a boost from the government, leasing — not buying — is becoming the most affordable way to get your hands on an electric vehicle

In a nondescript office park in San Jose, California, ChargePoint Holdings Inc. runs a torture lab of sorts. It’s here that the operator of the U.S.’s largest network of electric vehicle chargers subjects its products to extreme temperatures and rain, and puts them through simulated dust storms and earthquakes. Pulley…

According to a recent report, automakers that rely on direct sales have stripped potential profits from traditional franchised dealerships in California.

Researchers at J.D. Power found that airline passenger satisfaction has been on a serious decline.

But you'll never guess which airline people gave a good rating to.

The annual study saw almost 8,000 air passengers weigh in on the best and worst North American airlines.

J.D. Power's annual survey finds rising ire at high prices.

Based on what we've seen, neither startups nor established automakers have such an edge in the EV space that it would preempt the other from success.

A solid user experience will keep consumers around after a hit show’s halo effect fades

Not long ago, EVs were either too expensive, too small, or lacking in range for most folks, but times are changing. Many people can now find a viable option.