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The Latest Breaking News from Gina CassGottlieb

Customers tapping mad as watchdog warns on card charges

A huge number of complaints over common transactions has Australia's consumer watchdog warning businesses big and small to bide by the laws or risk a fine.

AAP

ACCC boss still ‘very concerned’ about supermarket pricing practices

Gina Cass-Gottlieb says tougher regulations may be needed to deal with complaints raised by shoppers and suppliers

The Guardian - AU

Cleaning companies accused of cartel price fixing

Two cleaning companies are facing legal action over alleged cartel behaviour, as one denies all accusations and vows to take the fight to court.

AAP

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Webjet sued for misleading buyers on prices, bookings

Webjet no longer advertises minimum flight prices without compulsory booking fees after the consumer watchdog dragged it to court over the practice.

AAP

Mail order firm 'misled customers about winning prizes'

Elderly and vulnerable people are among customers duped by a mail order firm into believing they had won jewellery, cash and iPads, the consumer watchdog says.

AAP

Optus regrets 'unacceptable' conduct alleged by ACCC

Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers.

AAP

More pain at the petrol pump as oil prices spike

Conflict in the Middle East is having a flow-on effect for Australian fuel prices but petrol stations have been cautioned not to take motorists for a ride.

AAP

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Energy giant fined $14 million for misleading prices

EnergyAustralia has been heavily fined for making false, misleading or deceptive statements that may have prevented consumers from getting the best deal.

AAP

The ACCC Is Taking Woolies & Coles To Court Over Price Gouging Allegations

Down, down, the supermarket giants are going down.

Pedestrian.tv

AFL stars walk Brownlow medal red carpet – as it happened

This blog is now closed

The Guardian - AU

Coles and Woolworths head down, down to federal court

The consumer watchdog is taking Coles and Woolworths to court amid allegations the retailers allegedly artificially increased prices on hundreds of goods.

AAP

Australia’s largest general insurance broker network suspends trading amid damning ABC allegations

Steadfast Groups’ share price falls 6.14% to $5.96 ahead of a Four Corners report alleging the company misled its clients

The Guardian - AU

Virtual reality tech, batteries named in safety probe

Battery-powered products and new kinds of consumer gadgets will be closely examined by Australia's consumer watchdog as a top priority.

AAP

Vanessa Hudson has provided a soft landing for Qantas as the airline cuts deal with ACCC

While the new CEO has stemmed some of the reputational damage of the past, the $120m fine is a clear success for the ACCC

The Guardian - AU

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Al Jazeera

Australia’s Qantas to pay $79m over ‘ghost flights’ furore

Competition watchdog says national carrier’s advertising of cancelled flights was ‘egregious and unacceptable’.

The Guardian - AU

Qantas to pay $120m for allegedly selling tickets to flights that had already been cancelled

The airline agrees to a $100m fine and to repay $20m to customers in settlement with the ACCC

The Guardian - AU

Nowland family reach settlement – as it happened

This blog is now closed.

AAP

'Unfair' supermarket prices on watchdog's hit list

The consumer regulator has vowed to find answers to shoppers' complaints of sky-high grocery prices and farmers' concerns about low supermarket payments.

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The Guardian - AU

Competition watchdog to call for power of mandatory disclosure in investigations

ACCC chief Gina Cass-Gottlieb wants legislation changed to enable it to force businesses to give up data without the need for government backing

The Guardian - AU

The ACCC report on affordable childcare is out. What does it say and what still needs to be done?

Labor’s subsidy increases have worked to help families better afford childcare, according to the consumer watchdog’s report – but only for now

The Guardian - AU

Albanese offers extra powers for ACCC to battle supermarket price gouging

Prime minister made comments after regulator suggested it could sue grocery giants for deceptive special discounts

The Independent UK

Airbnb admits misleading Australian customers by charging in US dollars instead of local currency

An Australian court has ordered Airbnb to pay a 15 million Australian dollar ($10 million) fine, and the accommodation rental company could pay as much again in compensating customers who had been unaware they were being charged in U.S. rather than Australian dollars

AAP

ACCC warns of higher prices without right merger reform

The consumer watchdog has poured cold water on merger reform models proposed by Treasury and says its compulsory notification model strikes the right balance.

AAP

Competition watchdog authorises $19 billion Origin deal

Citing the public benefit of up to $30 billion in green energy investments, the ACCC has signed off on Brookfield's pending acquisition of Origin Energy.

AAP

Price gouging child care could be named and shamed

Childcare centres charging parents exorbitant fees could be named and shamed under reforms proposed by the consumer watchdog.

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