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The Latest Breaking News from Eon Next

E.ON must pay £14.5m to prepayment customers after billing failures

Ofgem says nearly 250,000 customers will each receive average of £144 in compensation and refunds

The Guardian - UK

Eon Next pays out £14.5m for ‘unacceptable’ pre-payment meter billing failures

Around 250,000 customers are set to receive £144 each on average after being impacted by Eon Next’s billing system error.

Evening Standard

How much do EVs cost to charge at home? All your electric car charging questions answered

Everything you need to know about charging an electric car at home in 2025

The Independent UK

From analysis to the latest developments in health,
read the most diverse news in one place.

7 myths about solar panels in the UK and the truth behind them

Homeowners are installing solar panels in increasing numbers and reaping the financial and environmental benefits. But some are still hesitant because of myths around cost, performance and durability of panels. Here, we debunk the most common myths so that you have all the facts you need before you pivot to…

The Independent UK

How to harness renewable energy with smart home integration

Some 1.4 million UK homes now use solar energy to generate their electricity. This is helping many homeowners to save money on their electricity bills and even make money by selling excess solar energy back to the grid. Here, we explain how you can use panels, batteries, smart meters and…

The Independent UK

“Dynamic, health-conscious, and self-sustaining”: welcome to the home of the future

The Independent’s tech editor Andrew Griffin gazes into his crystal ball to see how we might be interacting with our homes in 25 years’ time

The Independent UK

“You’re no longer having battles over whether to turn the heating up or off”

The Independent’s tech editor Andrew Griffin sits down with Leah Robson, director of whole house renewables company Your Energy Your Way, to talk all things heat pumps – from modern installations to future innovations

The Independent UK

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Five ways to future-proof your home from rising energy costs

Since 2021, electricity bills have soared across the UK. This has prompted consumers to consider innovative solutions to reduce their energy bills and future-proof their homes from future price volatility. Here, we outline the options available and the potential savings for those who invest in making their home energy efficient.

The Independent UK

Boost the value of your property with smart home technology

Properties with smart home technology are more energy efficient, meaning energy bills are lower. This makes them more attractive to buyers who prioritise sustainability, meaning you could sell your property for a higher value with some comparatively small investments.

The Independent UK

Martin Lewis weighs in on new fixed price energy deals and shares whether households should switch

The money saving expert shares his insight on emerging fixed price energy deals, how they compare to the energy price cap and whether they are worth switching to

GoodToKnow

E.ON Next to hand out one-off payments to hundreds of thousands of customers for poor call services

E.On has also been told to pay a further £1 million to Ofgem's voluntary redress fund

Manchester Evening News

E.ON Next to pay out £5 million to 500,000 customers over 'unacceptable' call services

The energy supplier was found to have 'severe weaknesses' when it came to customer service standards in a review by regulator Ofgem

Chronicle Live

E.On Next ordered to pay £4m compensation to half a million people due to poor call service

The energy firm will also pay a further £1 million to Ofgem’s voluntary redress fund.

Daily Record

Energy supplier to pay compensation to more than 500,000 customers - are you due money?

The regulator said E.On Next will pay £4million to customers, working out at £8 each, with a further £1million to be paid to the Ofgem voluntary redress fund

Daily Mirror

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Wales Online

E.On Next ordered to pay £5million to customers for unanswered calls and long waits

Ofgem said customers were forced to wait on hold for 18 minutes on average and there was a high level of unanswered calls

Chronicle Live

Energy bills could rise for almost a million families after major meter change

Hundreds of thousands of homes still have legacy electricity meters fitted - and they will be turned off next Spring

Daily Mirror

Almost one million households could see energy bills spike as major service to close down

New data from Elexon, the company responsible for managing the electricity balancing and settlement system, shows which energy firms have the most customers with the Radio Teleswitch Service device

Chronicle Live

How energy suppliers including British Gas, EDF, Shell, Scottish Power and Octopus set your direct debit

How often your payment is checked to make sure you're not spending too much or too little depends on your supplier

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news in one place.

100’s of premium titles.
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The Money Edit

Three energy firms pay £8m in switching compensation - has your provider paid out?

More than 100,000 customers have received compensation after changing providers, but is now a good time to switch energy suppliers?

Daily Record

Martin Lewis urges more than 100,000 people to check for £60 compensation payout from three energy firms

E.On Next, Octopus and Good Energy have paid out £8 million over compensation failures to customers who switched.

Nottingham Post

Ofgem orders E.On Next, Good Energy and Octopus to pay compensation to 100,000 customers

Customers are entitled to £30 if a final bill is not produced in six weeks, with a further £30 payment if the compensation is not provided within another 10 working days

Chronicle Live

Octopus, E.On Next and Good Energy ordered to pay compensation to 100,000 households

Ofgem raps three power suppliers after they failed to give customers payouts due under regulator's rules

The Guardian - UK

Ofgem orders three energy firms to pay £8m compensation over late bills

E.ON Next, Octopus and Good Energy did not supply final bill on time to many households that had switched

Birmingham Post

E.On Next, Good Energy and Octopus Energy pay £8m over compensation failures

Energy regulator Ofgem said the companies either missed or delayed payouts due when they did not provide a final bill within six weeks, as required when a customer switches supplier

Daily Mirror

Three energy firms ordered to pay £8million in compensation – what you need to know

E.On Next, Good Energy and Octopus Energy either missed or delayed payouts that were due to more than 100,000 customers - here is everything you need to know

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