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The Latest Breaking News from Citizens Advice

More than half of private renters living in cold, damp or mouldy homes – survey

Some 2.7 million households in England struggle with poor conditions brought on by high energy bills and a lack of insulation, Citizens Advice said.

The Independent UK

One in four vouchers for prepayment meters unredeemed in Britain

Nearly 2m energy support vouchers worth £125m in total either lost, delayed or unclaimed

The Guardian - UK

Buy-now pay-later firms to face clampdown under new rules in the pipeline

Government criticised for the time taken to bring legislation to the table amid concerns over more people getting into debt

Chronicle Live

From analysis to the latest developments in health,
read the most diverse news in one place.

Attendance Allowance claim form top tips which could help older people get up to £369 each month

More than 1.4million people of State Pension age are receiving either £327.40 or £369.60 each month from DWP.

Daily Record

People being forced onto prepayment meters urged to come forward

Energy companies could be subject to legal action from Ofgem

Bristol Post

Little known rule lets you claim back holidays if you're sick

Citizens Advice said "it's probably worth doing if you're confined to bed with illness and can't go out"

Liverpool Echo

DWP encourages older people to check entitlement for health benefit worth up to £92 each week

People of State Pension age claiming Attendance Allowance could receive either £61.85 or £92.40 every week.

Daily Record

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Energy bills most common issue Scots seek help with from Citizens Advice

Escalating costs of heating the home knocked universal credit off the top of the table of advice inquiries from December

Daily Record

The next energy inquiry should focus on Ofgem’s sleeping policemen

The prepayment meter scandal was worsened by Ofgem swallowing assurances that rules were being followed

The Guardian - UK

State Pension claimants could be missing out on £369 monthly payment

Many people don't even realise they are eligible

Manchester Evening News

DWP: State Pension claimants could be due up to £369 extra per month and not even realise it

Many do not even realise they could be eligible

Nottingham Post

Newcastle mum with blind son forced onto prepayment meter by British Gas as call made for reforms

Citizens Advice has welcomed an Ofgem investigation into British Gas and wants robust new protections

Chronicle Live

People of State Pension age with health issues could be due up to £369 each month

Older people claiming Attendance Allowance will receive either £61.85 or £92.40 every week from DWP.

Daily Record

How do prepayment energy meters work and what is being done to stop people being cut off?

Ofgem moves to stop forced installation as penalty for customers falling behind on their bills

The Independent UK

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Chronicle Live

Pressure grows for complete ban on energy firms forcing prepay meters to claw back debt

Thousands sign petition as British Gas announces it is stopping 'all warrent activity' in the light of shocking report

Daily Mirror

Energy prepayment meters: Everything you need to know and your rights explained

Consumer rights expert Martyn James explains everything you need to know about energy prepayment meters amid a worrying rise of more people being moved over to them

The Guardian - UK

Ofgem considers subsidy to level energy costs for prepayment and direct debit customers

Regulator defends suppliers who have forced people on to meters

Daily Mirror

Ofgem boss DEFENDS forcing people onto pre-payment meters as 'some choose not to pay'

Facing MPs today, Jonathan Brearley branded the controversial step 'reasonable' - but was met by disbelief, with Labour's Darren Jones responding: 'I'd assume most people who aren't paying their bills, it's because they can't afford it.'

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news in one place.

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Wales Online

Family 'rescued' from their mortgage one day away from eviction

“Every day I was on the phone to the mortgage company saying: ‘We can’t pay you, please don’t evict us.’"

Chronicle Live

Can I take time off work if my child's school closes due to teacher strikes? Your rights as parents

Members of the National Education Union are taking industrial action on Wednesday, February 1 - here is more information for parents and what they can do

Chronicle Live

The stark reality the energy crisis is having on Northumberland families

Citizens Advice is helping families with debt, benefit and energy support

Wales Online

People are spending less on their pets because of heating bills, says charity

It found that things like dog grooming and even vet visits were being reduced

The Independent UK

Royal Mail post delays ‘blight Christmas for third year running’

‘Deep-seated problems’ beyond strike disruption, says charity

The Independent UK

Royal Mail letter delays ‘blight Christmas for third year running’

A survey for Citizens Advice found some 60% of UK adults experienced delayed post over the festive period.

Chronicle Live

How to appeal PIP decision if your claim is rejected by DWP and you disagree

Personal Independence Payments are made to people who have long-term physical or mental health conditions or disabilities, and have difficulties carrying out everyday tasks

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