FAQs
How can I contact Sonos customer support?
You can contact Sonos customer support via the help section on their website, which offers options for live chat, email, and phone support. The customer support team can assist with order inquiries, technical issues, and other questions.
Does Sonos offer a warranty on its products?
Yes, Sonos products come with a limited warranty. The warranty period varies by product but generally covers defects in materials and workmanship. Detailed warranty information is available on the Sonos website.
What is Sonos’ return policy?
Sonos offers a 45-day return policy for products purchased directly from their website. If you are not satisfied with your purchase, you can return it within this period for a refund or exchange. Ensure the product is in its original condition and packaging.
What shipping options are available?
Sonos offers various shipping options, including standard and expedited shipping. The available options and costs will be displayed during the checkout process based on your location and the items in your order.
What payment methods are accepted on the Sonos website?
The Sonos website accepts various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment options like Apple Pay and Google Pay.
Hints and Tips
Seasonal Sales: Sonos often participates in major sales events like Black Friday, Cyber Monday, and holiday sales. Keep an eye on these periods for discounts. Its also worth checking for promotions around Sonos product launches or company anniversaries.
Sonos Certified Refurbished: Purchase refurbished products directly from the Sonos website. These products are tested and certified by Sonos and come with a warranty, often at a significant discount compared to new items.
Exclusive Offers: By signing up for the Sonos newsletter, you can receive exclusive offers, early access to sales, and notifications about upcoming promotions. Signing up is simple, all you need to do is is enter your email address when prompted on their website, or scroll to the bottom of the page and enter your email in the box.
Package Savings: Look for bundle deals that combine multiple Sonos products at a reduced price. This can be especially useful if you're planning to set up a multi-room audio system.
How to use a Sonos Discount Code
1. Find a Code: Locate a discount code for Sonos on our discount code page.
2. Select Your Items: Choose the item(s) you want to purchase on Sonos.
3. Add to Cart: Add your chosen item(s) to your Sonos shopping cart.
4. Proceed to Checkout: Click on your cart and proceed to checkout.
5. Enter Code: Look for the "Enter code" field during checkout.
6. Apply Code: Type or paste the Sonos voucher code into the field and click "Apply".
7. Review Discount: Ensure the discount is applied correctly to your order total.
8. Complete Purchase: Enter your payment and shipping details to finalise your purchase.
