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The Latest Breaking News from Yodel

‘Nearly 15 million online shoppers faced parcel delivery problem in last month’

Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Evening Standard

Evri and Yodel the worst parcel firms at helping their customers – Ofcom

A report found that although 78% of parcel recipients are satisfied with delivery firms, two-thirds (67%) have had an issue in the past six months,

Evening Standard

Volkswagen to shut at least three German factories, union warns; Oil price falls 5% after Israel’s attack on Iran – as it happened

Rolling coverage of the latest economic and financial news

The Guardian - UK

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Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Independent UK

One in three people in UK had problem with last parcel delivery, research shows

Evri and Yodel named as worst courier companies in Citizens Advice annual league table

The Guardian - UK

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

The Independent UK

E2E Dynamic 100 – Yodel reflects on its significant growth over the past five years

Independently-owned Yodel experienced a boom in the pandemic and has continued to scale its offering with the surge in online marketplaces like Vinted and eBay

The Independent UK

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‘The Barclay family don’t see this company as their cash cow’: Yodel chief executive Mike Hancox

The head of the delivery service has put it in profit for the first time and says the financial troubles of its owners will not affect it

The Guardian - UK

Pensioner trapped in home after Yodel delivery driver 'wedges parcel under door handle'

Charlie Clarke heard her elderly neighbour Dee shouting for help and went to help, only to find a delivery driver had wedged a parcel so the door handle couldn't be used from the inside

Daily Mirror

Knifeman told Yodel driver 'give me the parcel, or I'll kill you'

Leon Shimka demanded to know what the victim was doing in the building before waving a knife at him

Liverpool Echo

Consumers will become ‘less obsessed’ with home deliveries – parcel firm boss

Yodel boss Mike Hancox said shops, petrol stations and lockers are ‘a much more efficient network’ for getting goods to and from customers.

The Independent UK

Company that lost Amazon deal to enter liquidation a year after collapsing into administration

TVR Express also had deals with FedEx, Hermes, Yodel and DPD

Birmingham Post

Yodel say sorry after delivery driver 'spits' on letterbox after discovering customer was out

Video footage captured the moment the driver appeared to react after nobody answered the door

Wales Online

Evri ranked worst parcel courier by MoneySavingExpert fans

Amazon Logstics however topped the poll as the best courier

Wales Online

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Wales Online

8.5million have resold or are planning to resell gift they got for Christmas

The most common reason for reselling a gift is to help with the rising cost of living

Daily Mirror

Chilling clip shows man threaten Yodel driver and vow to 'burn down' home

The driver was attempting to deliver a parcel to Penny Clarke's home in Merseyside when the unidentified man began verbally and physically assaulting him. As Penny opens the door the man threatens her too.

Nottingham Post

Amazon, Royal Mail, FedEx and more - what to do if your parcel doesn't arrive

The festive period is the worst time for parcels to go missing

The Independent UK

Royal Mail strike: Worst delivery firms revealed as workers walk out

Shoppers warned not to rely on online orders for Christmas gifts

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Daily Record

Yodel and DPD delivery delays and postcodes impacted before Christmas - check your area

Check if your postcode has been affected.

Chronicle Live

Pork pies put to the test from M&S, Asda, Tesco and Sainsbury's - and only one wasn't 'bland'

The party buffet staple can be tricky to get right, with the taste test finding that many lacked in flavour - but one supermarket earned an impressive four out of five stars

Glasgow Live

Yodel delivery delays impacting Glasgow postcodes - full list

If you are waiting for a last minute Christmas gift to arrive, or you've been told to expect something to arrive in the post soon, then you could be waiting a bit longer.

Wales Online

Our map shows postcode areas affected by Yodel delivery delays

“As we head into the busy Christmas period, it may take us a couple of extra days to get your parcels to you"

Chronicle Live

What to do if your parcel goes missing and how to make a claim with Royal Mail, Evri, Amazon, DPD, Yodel and more

Find out what compensation you can claim with these delivery services below if your parcel goes missing or is damaged

Daily Mirror

Full list of postcodes hit by Yodel delivery delays this Christmas - is your town affected?

Yodel says it is “experiencing some small delays" in areas up and down the country - but that its "teams are working really hard to deliver all of your parcels to you"

Wales Online

The postcodes Yodel will struggle to deliver to before Christmas

There are 'small delays' to many postcodes across the country

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