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The Latest Breaking News from Richard Blakeway

Disabled child waited nearly two years for social housing repairs – ombudsman

The example came as the Housing Ombudsman’s latest report showed that findings of failures and delays have soared.

The Independent UK

Stop treating social housing tenants like children, ombudsman tells landlords

Richard Blakeway tells social housing leaders to ‘see people, not problems’ after Grenfell inquiry’s report into disaster

The Guardian - UK

Largest UK housing association fined for failing to fix child’s bedroom window for four years

The severely delayed repair led to parts of home developing mould, housing watchdog says

The Independent UK

From analysis to the latest developments in health,
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UK’s biggest housing association fined over four-year failure to fix window

Clarion case among several ‘severe maladministration’ examples highlighted by housing ombudsman

The Guardian - UK

Outrage as residents in England’s ‘affordable’ housing forced to pay thousands of pounds extra in service charge

Pressure on Michael Gove to act as householders see bills rise 40%, with many saying that they cannot afford to pay

The Guardian - UK

Housing ombudsman in England calls to re-establish link between housing and health

Exclusive: Richard Blakeway says parts of social housing sector have reached breaking point

The Guardian - UK

‘I considered putting my kid into care’: one London family’s fight against mould

Natasha La’Bow says she and her six-year-old son have faced serious health problems caused by mould and damp in their council flat

The Guardian - UK

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Tenant killed himself after landlord failed to resolve repeated noise complaints

Ombudsman orders UK housing association Clarion to apologise to family in ‘deeply distressing’ case

The Guardian - UK

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK

Social housing complaints probed by ombudsman hit record high

Property condition remained the leading category as to why complaints were being made, followed by complaints handling, and health and safety.

The Independent UK

Housing association apologises after delay in dealing with damp and mice

The ombudsman’s investigations have prompted a review by the A2Dominion Group of 5,000 past cases.

The Independent UK

Landlord L&Q told to pay out to tenants after finding of severe mismanagement

Ombudsman says there was maladministration in tackling disrepair and complaints received dismissive responses

The Guardian - UK

Dad and daughter part of £18k council payout after 'shocking' response to housing complaints

They were left with water pouring down their walls, which caused damp and mould problems for years

Wales Online

Social landlord said living with mould was ‘OK and acceptable’, report finds

Refugees were considered “lucky” to have a roof over their heads at a housing association where a young boy died after exposure to mould, a report has found.

Evening Standard

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Daily Mirror

Awaab Ishak landlord saw refugees in mouldy properties as 'lucky' to have a home

Rochdale Boroughwide Housing (RBH) had a culture of "othering" which saw staff hold prejudices and "lazy assumptions" about asylum seekers and refugees, the Housing Ombudsman said

Wales Online

Refugees told they were 'lucky' to have roof over their heads at mould death housing association

Awaab Ishak, two, died after exposure to mould in a flat owned by RBH. A report said staff made “lazy assumptions” about asylum seekers

The Independent UK

Residents treated in dismissive ways at Awaab Ishak housing association – report

Residents were treated in dismissive, inappropriate or unsympathetic ways and were sometimes subjected to derogatory language, the ombudsman said.

The Independent UK

Awaab Ishak: Social landlord where toddler died said mould was ‘acceptable’ in refugees’ homes

A report found Rochdale Boroughwide Housing (RBH) tenants were judged ‘by staff members’ … prejudices, lazy assumptions and an attitude towards asylum seekers and refugees that is wholly unacceptable’

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Manchester Evening News

Awaab Ishak landlord said refugees were 'lucky to have a roof' and living with mould was 'OK and acceptable'

A damning report published today slammed a 'wholly unacceptable' attitude towards asylum seekers by Rochdale Boroughwide Housing

The Guardian - UK

Social landlord in England said mould was ‘acceptable’ in refugees’ homes

Rochdale Boroughwide Housing’s failure to treat severe mould led to the death of two-year-old Awaab Ishak

Manchester Evening News

Awaab's Law: Damp and mould complaints surge as action promised following toddler's death

Landlords are under scrutiny

The Guardian - UK

Mould complaints in England’s social housing double over two years

Ombudsman criticises ‘disappointing’ response by landlords in wake of Awaab Ishak’s death from respiratory illness in 2020

The Independent UK

Social landlords with worst record for complaints named by housing watchdog

The physical condition of homes was the biggest reason for referrals to the watchdog over the year period

The Guardian - UK

Watchdog names social landlords in England with worst complaints records

Landlords in Kent, London and Devon named as housing ombudsman criticises ‘poor performance’

The Guardian - UK

Poor Awaab Ishak died of mould in his home. Take it from me, this tragedy could happen again

I grieved for Awaab’s family, but it also pains me that so many others are in terrible situations, says housing ombudsman Richard Blakeway

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