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The Latest Breaking News from Ombudsman

Leaked email shows RBH told staff it was 'not racist' days after Awaab inquest - as damning report shows 'disturbing' prejudices and 'lazy assumptions'

A new investigation has highlighted 'wholly unacceptable' attitudes

Manchester Evening News

The Mancunian Way: Banana, Banana, Banana

Report finds housing manager thought living with mould was 'acceptable' PLUS School where girls must wear skirts AND The Bloomtown trail

Manchester Evening News

Staff at housing association responsible for tragic Awaab Ishak had 'wholly unacceptable' attitude to refugees

RBH has come under fire in a new report

Manchester Evening News

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Council ordered to pay £1,500 to man and his daughter who waited 19 months for shower to be fixed

An ombudsman has ordered Bolton Council to pay £1,500 in compensation to the man and his daughter

Manchester Evening News

Prisoner Ombudsman raises concerns over jail's ability to deal with mental health issues

Daniel McConville, who had issues including ADHD, had been in Maghaberry for 70 days when he was found unresponsive in his cell

Belfast Live

‘Real concerns’ over investigation into patient safety and bullying culture at NHS Trust

The Parliamentary Health Service Ombudsman said it had received more complaints about the trust in the past three years than any other.

The Independent UK

Woman lived with 'blinding' lights shining into her house for three years

Council apologises following delays to responding to floodlights installed without planning permission

Wales Online

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Department withheld key robodebt advice from Commonwealth Ombudsman

The department responsible for implementing the robodebt scheme withheld key documents from an independent watchdog investigating the program.

The New Daily

Documents which could have prompted end of Robodebt not shared with investigators, inquiry hears

Ex Ombudsman staffer tells the inquiry that had their investigators been shown documents flagging Robodebt's illegality, they would have called for the scheme to end.

ABC News

Former watchdog head fronts robodebt royal commission

Former Commonwealth Ombudsman Michael Manthorpe will appear before a royal commission into Centrelink's robodebt scheme.

The New Daily

Department withheld key robodebt advice from watchdog

Complaints about the Centrelink robodebt program doubled in 2016, sparking an investigation into the department responsible by the independent watchdog.

AAP

Hunter mining corruption claims treated with contempt, critics say

The NSW Ombudsman was stymied by a lack of records produced by the department, which were "not sufficient to allow us to understand how the disclosures were received, handled and investigated" the report says.

Newcastle Herald

DIG INTO THIS: Demands for action over mining corruption claims

Public faith in the regulation of mining in NSW was being 'severely undermined'

Newcastle Herald

Mining corruption claims 'never investigated', secret report reveals

A report which may never be made public is heavily critical of a mining titles office to manage claims of corruption, conflicts of interest, and bungled investigations.

Newcastle Herald

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Daily Mirror

Mum says she's lucky to be alive after flat ceiling collapses twice leaving her homeless

The government ombudsman ruled in Ayoola Ahmed's favour when Lambeth Council were slow to fix the first ceiling collapse, the second time she said she was almost killed when it came down again

Nottingham Post

Nottingham City Homes apology after failures to repair problems had 'serious impact' on disabled resident

Water had been leaking in the home for more than two years

Newsroom.co.nz

Corrections' push for greater monitoring powers

Corrections acknowledges prisoners’ privacy will be impacted but says it needs better tools to know what's going on.

Liverpool Echo

Care home threatened grieving family with bailiffs over dead mum's fees

An Ombudsman investigation has found St Helens Council was at fault

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Daily Mirror

WASPI campaign vows to take government watchdog to court over 'serious' errors

Women Against State Pension Inequality (WASPI) says it plans to take the Parliamentary and Health Service Ombudsman to court over 'serious' mistakes about the injustice women born in the 1950s suffered

Glasgow Live

NHS Glasgow apologises after 'disorientated' patient fractured hip falling out of bed

The patient's child filed a complaint to the Scottish Public Services Ombudsman, with NHS Greater Glasgow and Clyde asked to apologise to the family for the incident.

Daily Mirror

Retired nurse claims loud noise from upstairs 'killed her husband'

The Ombudsman ordered the landlord to pay Rosemary Boudezari £550 for the distress caused by delaying getting a quote about soundproofing and for failing to follow its antisocial behaviour policy

Chronicle Live

Vulnerable man let down by council and healthcare services in the two years up to his death

Two NHS trusts, a GP and the county council were all found to be at fault

Wales Online

Parents of man found dead in 'Monster Mansion' prison want answers

Jeremie Simmons was found hanged in his cell

Manchester Evening News

Our 'vulnerable and disabled' son was found dead in Monster Mansion at just 21 - now we want answers

Jeremie Simmons, who was found dead in his cell, was described as vulnerable and mentally ill

Manchester Evening News

Ombudsman orders £500 payout and apology over disability grant delay

Authority also criticised for 'poor communication'

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