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The Latest Breaking News from Ofgem

Ofgem tells 17 energy suppliers to improve approach to vulnerable customers

The energy regulator has said that 'severe weaknesses' have been identified in how some suppliers deal with those in need of more help

Wales Online

Ofgem finds 'failings across the board' and energy suppliers who must do 'much more' for vulnerable customers

The energy regulator told 17 energy suppliers that they must improve to help customers through the cost of living crisis

Chronicle Live

Ofgem tells 17 suppliers to improve their approach to vulnerable customers

All 17 suppliers who submitted data to the regulator were told they had to improve their practices.

The Independent UK

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What on earth is going on with the massive Bulb bailout?

£4.6bn is an eye-watering amount for consumers to stump up – transparency from the government is long overdue

The Guardian - UK

‘We’ve got no choice’: locals fear life as lab rats in UK hydrogen heating pilot

In Whitby, just outside Ellesmere Port, residents wait to hear whether their village will be chosen

The Guardian - UK

‘Rampant profiteering’: Unite asks Ofgem to cap power distributors’ profits

Exclusive: after UK networks rake in £15.8bn, Sharon Graham says they are holding the public to ransom

The Guardian - UK

Autumn Budget 2022: Check how much better or worse off you'll be with our online calculator

You can use our online calculator to show how much better or worse off you'll be after Jeremy Hunt's autumn Statement

Chronicle Live

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Autumn Statement calculator shows how your payslip and energy bills will change

The Mirror has pulled together a calculator to show how the Autumn Statement changes to Minimum Wage and energy bills will affect your wallet and household bills

Daily Mirror

Energy bills to rise to £3,000 - but £1,350 in cost of living payments confirmed

Jeremy Hunt has delivered his Autumn Statement today and confirmed the Government's energy help will continue beyond April - but bills will still rise to £3,000

Daily Mirror

Energy firms to refund £800,000 after overcharging customers with 'unauthorised administration' fee

The overcharging is related to customers who were offered renewable energy deals that let them sell excess power

Nottingham Post

Hundreds of homes to get £800,000 energy bill refunds after overcharging error

Ofgem said customers were charged an "unauthorised administration fee"

Liverpool Echo

Hundreds of households to get energy bill refunds totalling £800,000 after being overcharged

Ofgem found that customers with two energy suppliers are due money back after being charged an 'unauthorised' fee

Chronicle Live

What can we expect from the Autumn Budget?

Jeremy Hunt expected to deliver harsh package of tax rises and spending cuts to plug £60bn shortfall

The Independent UK

Energy bill refund as £800,000 due to UK households following overcharging error

Customers of two energy firms have been told they are now due refunds after they were overcharged on deals with £800,000 being paid out in total to hundreds of UK homes.

Glasgow Live

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Edinburgh Live

Energy bill £800,000 refund due to hundreds of UK households after overcharging error

Customers of two energy firms are due refunds after being overcharged on deals that let them sell excess power, with £800,000 being paid out to homes across the UK.

The Guardian - UK

Energy firms accused of profiteering with ‘horrendous rates’ for care homes

Exclusive: Care England calls for Ofgem investigation into suppliers’ practices in letter seen by the Guardian

Daily Mirror

Hundreds of households to get £800,000 energy bill refunds after overcharging error

Customers of two energy firms are due refunds after being overcharged on deals that let them sell excess power, with £800,000 being paid out to homes across the UK

The Independent UK

What can we expect from the Autumn Budget?

Jeremy Hunt expected to deliver harsh package of tax rises and spending cuts to plug £60bn shortfall

Get all your
news in one place.

100’s of premium titles.
One news app.

The Independent UK

What can we expect from the Autumn Budget?

Jeremy Hunt expected to deliver harsh package of tax rises and spending cuts to plug £60bn shortfall

The Guardian - UK

‘Too slow to act’: Ofgem’s ‘failures’ cost energy consumers billions, say MPs

Damning report questions regulator’s fitness to police the industry after so many suppliers folded

The Independent UK

Households paying £94 extra on energy bills due to regulator’s failure

Ofgem ‘failed to strike balance’ between competition and financial resilience

Daily Mirror

Brits paying £94 more each on energy bills thanks to Ofgem 'failure', report finds

A report by MPs on the Public Accounts Committee says the energy regulator set the bar too low for new companies to set up as suppliers

The Independent UK

Ofgem failures ‘come at a considerable cost’ to households – watchdog

Customers have picked up the £2.7 billion cost of supplier failures at an extra £94 per household, the Public Accounts Committee said.

Glasgow Live

Energy firms 'must help struggling Glasgow citizens demands councillor

A councillor has called for energy suppliers to do more to help vulnerable people struggling to pay their bills as Ofgem found many firms weren't helping enough.

Daily Record

Smart meter warning as thousands of customers swapped to expensive prepay method

Those who are in debt and use a smart meter should check that they have not been unknowingly moved over to a prepay method.

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