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The Latest Breaking News from Ofcom

Dead letter office? Royal Mail wrestles with a difficult future

In private hands, the postal service has become a graveyard of management ambitions, beset by discontent and decline. Can yet another new boss save it?

The Guardian - UK

How do I know if my broadband contract has ended?

If you’re unsure if your broadband contract has ended, find out how you can check this and what options you have here…

TechRadar

BBC received 900 complaints about King Charles documentary being ‘overly positive’

Complaints made up a third of the 2,665 ‘stage one’ complaints about BBC programmes in last two weeks of 2023

The Independent UK

From analysis to the latest developments in health,
read the most diverse news in one place.

What is the broadband compensation scheme?

Discover how Ofcom’s broadband compensation scheme works with this handy guide.

TechRadar

Vanessa Feltz coeliac comments rise up ranks of most complained-about moments of 2023

Feltz, 61, later apologised for the comments on her own TalkTV show

The Independent UK

Complaints about Vanessa Feltz’s coeliac disease comments rise above 2,000

Ofcom said in its report on January 3 that a further 1,177 complaints have been made, bringing the total to 2,269

Evening Standard

BT reportedly misses deadline to ditch Huawei kit

A Huawei-free mobile network is fast approaching in the UK, but BT didn’t quite meet its 2023 deadline.

TechRadar

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Royal Mail fails to hit first-class delivery target in every UK area

One-third of letters in some parts of the country don’t arrive the next day – despite the rise in stamp prices

The Guardian - UK

Evri used my doorstep as a parcel dumping ground

… and then its online chatbot gave out contact details of another customer when I tried to sort the problem out

The Guardian - UK

Nearly 400k Scots 'missing out' on cheaper mobile phone and broadband

HUNDREDS of thousands of Scots could be missing out on cheaper broadband and mobile phone deals available under a scheme to help people on low…

The National (Scotland)

Laurence Fox, Vanessa Feltz and Love Island: Ofcom reveals most complained-about TV moments of 2023

Broadcasting watchdog received double the amount of complaints than last year

The Independent UK

The shows which received the most Ofcom complaints in 2023

MEDIA regulator Ofcom has released statistics on the top five programmes it received the most complaints about in 2023.

The National (Scotland)

Laurence Fox comments about Ava Evans tops Ofcom complaints list for 2023

The incident beat Bridgerton star Adjoah Andoh’s remarks made during ITV’s coverage of the King’s coronation to the top spot

Evening Standard

‘I was cut off four times’: Virgin Media customers say it’s too hard to cancel costly contracts

Many users tried to switch after they faced price rises of more than 50% at the end of their broadband deal

The Guardian - UK

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The Guardian - UK

Ofcom investigates TikTok over parental control information

Regulator to look at whether the platform broke the law by giving inaccurate information

The National (Scotland)

Andrew Neil 'put up' preferred candidate for BBC chair role, MPs told

ANDREW Neil “put up” the UK Government’s preferred candidate to take over as BBC chair ...

Evening Standard

Consumers cheer as watchdogs are let off the leash

City Comment: Consumers have had a pretty tough couple of years. It is only reasonable that companies play fair

Evening Standard

Fortnite developer's legal win over Google explained - Tech & Science Daily podcast

All the stories from Tuesday's episode of the Tech & Science Daily podcast.

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Evening Standard

More than £1 billion wiped from mobile operators after Ofcom cracks down on inflation-linked pricing

More than £1 billion was wiped from the value of Britain’s biggest mobile operators today after Ofcom said it planned to ban inflation-linked price rises mid-way through contracts amid a crackdown on practices that it said cause ‘harm’ to consumers.

Evening Standard

FTSE 100 Live: BT shares fall on Ofcom ruling, wages update boosts interest rate outlook, US inflation at 3.1%

A surprise 0.3% decline in GDP for October today fuelled the UK’s winter recession fears and appeared to push interest rate cuts a little closer on the horizon.

The Guardian - UK

UK phone, broadband and pay-TV firms face ban on ‘confusing’ price rises

Customers should be told clearly upfront rather than facing inflation-linked mid-contract increases, Ofcom says

Evening Standard

Kay Burley reveals she was forced off air after suffering allergic reaction

The broadcaster took to Instagram to update viewers on her health

The Guardian - UK

UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’

Campaigner Justin Gutmann alleges EE, Vodafone, Three and O2 have ‘systematically exploited millions of loyal customers’

Digital Camera World

Is there a new clampdown on the "FCC Hack" to DJI drones as two pilots are charged?

Two different pilots have been caught by authorities for using the so-called "FCC Hack" — are authorities getting drone smart?

International Business Times UK

Google, Amazon Ask UK's CMA To Take Action Against Microsoft's Anticompetitive Business Practices

According to the UK's communications regulator Ofcom, Amazon and Microsoft owned 70 to 80 per cent of the nation's cloud computing market in 2022.

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