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The Latest Breaking News from Catriona Lowe

Firms risk watchdog attack over dodgy ads during sales

Businesses are being warned against using misleading advertising ahead of a major sales period, as the consumer watchdog found a number of concerning practices.

AAP

Consumer watchdog urges crackdown on businesses using Centrepay to cause financial harm

It is alleged energy companies deducted money from welfare payments of people, including Indigenous Australians, who were no longer customers

The Guardian - AU

Bad actors seizing on Microsoft IT outage to scam public, Clare O’Neil warns

Home affairs minister says small businesses should be cautious of emails from people posing as CrowdStrike or Microsoft

The Guardian - AU

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LG battery recall ramps up as 4400 homes remain at risk

Faulty solar batteries that have caused house fires are still being used in thousands of Australian homes, forcing LG to intensify recall efforts.

AAP

Mazda fined $11.5m for misleading buyers on faulty cars

One of Australia's most popular car brands has been fined $11.5 million for misleading nine customers about their rights to refunds or replacement cars.

AAP

Solar battery faces compulsory recall after house fires

Australia's consumer watchdog is weighing up whether to issue a compulsory recall for an LG solar battery after 13 fires, including one that destroyed a house.

AAP

Not fit for purpose: Fitbit fined $11m for false claims

Australia's Federal Court has issued Fitbit with an $11 million penalty for making misleading claims to customers who complained about faulty devices.

AAP

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Principles guard truth in 'eco-friendly' product claims

Shoppers wanting a more sustainable option have fresh protection against false environmental claims under principles for businesses released by the regulator.

AAP

Bad influence: social media stars and firms exposed

A sweep by the Australian Competition and Consumer Commission has found that many online influencers and businesses are misleading the public.

AAP

Jet trip followed guidelines, minister’s office says – as it happened

This blog is now closed.

The Guardian - AU

Tesla fined more than $155,000 for button battery risks

Australia's most popular electric car brand has paid a record penalty for failing to meet button battery standards in some of its products.

AAP

ACCC calls for crackdown to stop lithium battery fires

A report has urged the federal government to improve the disposal of lithium-ion batteries to prevent the growing number of fires being caused by the product.

AAP

‘I’ve just given up’: Matildas fans face scammers and online frustration in hunt for semi-final tickets

With seats at the biggest football match in Australian history hard to come by, scammers move in to exploit World Cup demand

The Guardian - AU

Urgent scam warning as Australia’s largest loyalty point programs, including Qantas, Telstra and Coles, targeted

Customers warned to be vigilant of messages stating their rewards are expiring as pressure builds for banks to offer compensation

The Guardian - AU

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The New Daily

Watchdog cracks down on dodgy sleep products for kids

Rockers and bassinets, toys with button batteries and toppling furniture are in the ACCC's sights as it cracks down on unsafe products for young children.

The New Daily

Retailers slapped with stiff fines over button batteries in Halloween novelties

Two Australian retailers have been fined over the supply of Halloween novelty products containing potentially lethal button batteries.

The New Daily

Major retailers fined over button battery products

The Australian Consumer and Competition Commission has fined two prominent retailers over products containing button batteries.

The New Daily

Scams cost Aussies $3 billion last year, with calls for co-ordinated response to scourge

It was the “hi mum” and the unpaid toll text message that was the most common. Reports of these two phishing scams rose 469 per cent.

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The New Daily

Scammers fleece record $3 billion from Australians

Australians lost a record $3.1 billion to scams last year as fraudsters use increasingly sophisticated technology and techniques to lure and deceive victims.

The Guardian - AU

Australians report record $3.1bn losses to scams, with real amount even higher, ACCC says

Investment fraud amounts for biggest share at $1.5bn, followed by remote access and payment redirection rorts

ABC News

Scammers can disguise their number so it looks like your bank is calling — here are red flags to watch for

Your phone says the call is coming from your bank, the caller knows your address and they're using the same language a banker would use, but it feels off. Here's why it might be a scammer.

The New Daily

Lack of protection leaves Australians vulnerable to bank scams

Australians are losing millions to bank impersonation scams – and the government and telcos could do more to stop the thefts, a cyber security expert

AAP

Scammers fleece Australians out of nearly $170 million

Australians are being warned about scam phone calls and texts that appear to be from their bank, with millions in life savings lost last year.

The Guardian - AU

ACCC to crack down on ‘greenwashing’ after survey reveals spike in misleading claims

Competition watchdog analysis of 247 businesses showed 57% had promoted concerning claims about environmental credentials

The New Daily

Consumer watchdog acts to take the spin out of greenwashing by businesses

The consumer watchdog has uncovered high levels of greenwashing by businesses misleading Australians about their environmental credentials.

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