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Daily Record
Daily Record
Lifestyle
Dave Snelling & Lucy Farrell

Warning to Android and iPhone users over text scam that steals thousands from victims

All Android and iPhone users are being urged to pay close attention to their messages, following the return of a well-known text scam.

Known as the "Hi Mum" scam, the attack allows cyber criminals to swipe hard earned cash from innocent victims. The text pretends to be a loved one asking for money and first appeared on WhatsApp in 2021 - but it has since moved on to phone SMS messages, the Mirror reports.

As with all money scams, anyone who receives a suspicious - or seemingly innocent message -should not send money to the alleged recipients until they can confirm their identity.

Hackers are sending fake messages to con innocent victims out of thousands of pounds (Getty Images/iStockphoto)

Officials say millions was handed over to internet fraudsters last year, with many being targeted by this particular scam. One phone owner recently told the BBC how she unknowingly handed over £3,000 to scammers, whom she believed to be her daughter asking for help.

As reported by BBC Money Box, Jan said she received a message saying: "Hey mum I am texting you on my friends phone as my phone is broken" and asked for money to help her.

It was only after she had transferred the cash and sent a confirmation to her son that she realised something was wrong.. "I was just so gutted, I was so, so, so upset that someone could do this to me," she said.

She isn't the only one that has fallen foul of this scam, with Action Fraud recently confirming that more than 1,200 people handed over a total of £1.5 million to cyber thieves in 2022 alone.

“If you receive a message like this from a friend or family member, don’t send any money until you’ve had a chance to call them and confirm their identity. Taking a moment to stop and think before parting with your money or information could keep you safe," said Detective Chief Inspector Craig Mullish, from the City of London Police.

The scam first appeared on WhatsApp but is now circulating through phone SMS messages (Getty Images/iStockphoto)

You'll first spot a text from a number that you won't have in your contacts book. Action Fraud says that criminals will then claim to be a family member and will usually begin the conversation with “Hello Mum” or “Hello Dad”.

They will say that they are texting from a new mobile number as their phone was lost or damaged and will go on to ask for money to purchase a new phone, or claim that they need money urgently to pay a bill.

The criminal will supply their bank details for payment, with some coming back on multiple occasions until the victim realises they’ve been scammed.

If you get a text from an unknown number that says "Hi mum" or "Hi dad" then stop and don't respond.

You should text your children on their real numbers and check in with them to find out if they are OK - also send them a copy of the message you received to see if they actually sent it.

To make 100 per cent sure the person that's sent the mystery message is really a family member, just call the number as the scammer is unlikely to answer.

Finally, never send money unless you are certain that person is real and not a cyber crook. Once the transfer takes place you're unlikely to get your cash back although some banks may help so it's worth calling them immediately.

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