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Evening Standard
Evening Standard
Business
Simon English

Virgin Money staff get 10% pay rise as profits jump

Virgin Money is handing staff a £1,000 one-off bonus to help with the cost of living (Matt Alexander/PA)

(Picture: PA Archive)

VIRGIN Money presented a surprisingly healthy picture of the UK economy today, with chief executive David Duffy insisting the future may not be as dark as City experts predicts.

He also said 7500 staff will get a 10% pay rise this year on top of a one-off £1000 cost of living payment made in August.

With a long recession now widely predicted, Virgin saw profits jump 43% to £595 million. It set aside just £52 million for bad debts, a low figure for this point in the economic cycle.

“We will undoubtedly see some of this (bad news) come through, it just may not be as bad as some fear,” he said. “Unemployment is very low. There are undoubtedly stresses, but we have just been through this with Covid.”

All banks have gotten more skilled at helping customers to manage themselves through tricky times. He said: “We have abilities to prevent bad outcomes.”

VM is spending £267 million on a mixture of share buybacks and dividends to reward shareholders.

Investors have seen the stock halve in the last five years as Duffy grappled with transforming the old Clydesdale Bank into the new Virgin Money.

The shares today moved up 17p to 163p as the City digested the figures. At Investec Ian Gordon thinks the shares are undervalued. “We expect to see material upgrades to consensus forecasts”, he wrote in a note.

JP Morgan said the returns to shareholders were more generous than expected.

Virgin’s net interest margin – the gap between what it pays savers and charges borrowers – rose from 1.62% to 1.85%.

Rising interest rates are likely to keep sending bank profits higher, the issue for boards being how much of those profits they lose to bad debts.

Talk of a windfall tax on bank profits has grown lately. Perhaps mindful of that, Duffy said in the statement that inflation was biting customers hard.

“While we have solid credit quality across our lending, we are aware that some customers will have to make difficult decisions in this environment,” he added.

In October NatWest predicted a 7% fall in UK house prices as it reported profits of £1.1 billion, boosted by higher rates.

The company annual report, out today, shows that Duffy himself was paid £2.3 million in 2022. That includes bonuses and incentive schemes of more than £1 million.

His pay is down from £2.5 million in 2021.

The country’s sixth-largest lender was created through the merger of Virgin Money and rival CYBG in 2018, in a bid to challenge the market dominance of banks including Lloyds and Barclays.

The big banks have so far managed to stubbornly cling on to most of their market share, though some new players such as Starling have made inroads.

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