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Wales Online
Wales Online
National
Dan Bloom & Ffion Lewis

Universal credit: Millions of benefits claimants set to be moved to new system within weeks

Ministers have drawn up plans to start "slowly" moving benefit claimants onto Universal Credit within weeks. Charities and the government’s welfare watchdog have raised fears over plans to restart the “managed migration” of old-style benefit claimants.

The transfer was put on hold due to Covid - but The Mirror reports it is planned to restart this spring. It is thought The Department for Work and Pensions (DWP) will start with a small number of Tax Credit claimants, up to a cap of 10,000 households.

They then reportedly plan to remove the cap and move onto disability and other benefit claimants, to have everyone on the new six-in-one benefit by the end of 2024. But the Social Security Advisory Committee (SSAC) warned the change “creates a significant risk” for benefit claimants, many of whom have “complex lives”.

Read more: How you can get the £150 cost of living payment in Wales

Chair Dr Stephen Brien told the newspaper there must be “independent oversight and scrutiny”. He announced he would be seeking further advice from experts over plans to lift the 10,000-household cap.

Ministers have insisted Universal Credit is often more generous than old-style benefits, after they were repeatedly forced to reform it amid public anger and poor Brits turning to food banks. The six-week wait was cut to five, allowances for people in work were raised, and the amount given to debt repayments was cut.

Dr Brien was one of the original brains behind Universal Credit, and faced questions over his impartiality in 2020 when he became SSAC chairman. He hit back at this at the time, insisting his work would be “evidence-based”.

He told ministers on the latest change: “I can provide assurance that we do not wish to unduly delay the process.

“We will not be undertaking a large-scale public consultation on this occasion but intend to seek the advice of a small number of experts, including those with significant experience or expertise of agile processes and their governance.”

But he added: “For the public to have confidence in this process and to minimise risk further consideration needs to be given to establishing appropriate independent oversight and scrutiny of the programme as it moves forward.”

DWP Permanent Secretary Peter Schofield said in November that he was “determined” to see universal credit fully rolled out by December 2024. He told MPs: “We got the funding in the spending review to finish this on time.”

The benefit’s director general Neil Couling suggested the transfer would be a “slow, slow, slow experience”, adding: “You need to develop your processes and do that with small volumes.”

A DWP spokesperson said: “Universal Credit is a modern dynamic benefit which supports people in and out of work. We have always been clear about our ambition to move people over from the legacy systems, which are complex, inefficient and based on aging, inflexible IT.

“The Department will continue its regular engagement with the committee and our ambition remains to see the rollout of Universal Credit delivered safely and on time by 2024.”

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