Customers have been advised to check their cupboards to make sure they haven't got any of four products that have been pulled from retailers' shelves this week.
The items have been recalled for various reasons, including incorrect labelling and fears that small pieces of metal may have been packed with health shakes.
Products can be recalled for lots of different reasons - for example, possible contamination, misleading or incorrect labels or allergens. If you've bought a product that's been recalled, you have the right to a refund thanks to the Consumer Rights Act. The retailer that sold it should offer you a full refund, even if it's been in your cupboard or freezer for a while. Even if you've already consumed the product or thrown it away, you are still entitled to a refund if you can provide proof of purchase such as a receipt, bank statement, or online order confirmation.
Read more: Amazon customers warned of fake text messages from scammers trying to steal personal details
In these cases, all of the manufacturers have informed the Food Standards Agency and provided posters for stores to display to customers and have asked people who have the product to take it back to the store they bought it, where they will get a full refund.
The recalled products are:
Itsu
Affected product: Itsu Noodle Soup Veg Gyoza and Greens (chilled)
Reason for recall: Some packs have been mispacked with a prawn gyoza. This contains crustaceans, which is not mentioned on the label. And is therefore unsuitable for vegetarians and vegans and a potential health risk for anyone with an allergy to crustaceans.
Use by date: October 15, 2022.
Pack Size: 230g
Contact details: Customerservices@itsugrocery.com or 0333 224 9510. If preferred, you can send a picture of the use by date on the packaging for a full refund
Vimto
Affected product: Vimto Squash ‘No Added Sugar’
Reason for recall: A packing error caused some bottles to be wrongly labelled ‘no added sugar’, despite the product within the bottles containing ‘added’ sugar, which could be a potential risk to people who need to manage their sugar intake.
Batch number: 2182 Aug 23
Best before date: August 2023
Pack Size: 725ml
Contact details: For more information contact manufacturer Nichols Plc on 01925 222 222 or email productenquiries@vimto.co.uk.
Superdrug
Affected product: Slenderplan Tropical Smoothie Meal Replacement Shake
Reason for recall: Some packs may contain small pieces of metal, making them unsafe to drink
Batch number: 1050400 20 1050400 23
Best before date: 31 May 2023
Pack Size: 208g (8 x 26g) sachets
Contact details: Superdrug Customer Relations on 03456 710709 or emailhelp@superdrug.com.
Tesco
Affected product 1: Tesco Active Strawberry Flavoured Whey Protein
Reason for recall: These products may contain small pieces of metal which makes them unsafe to eat.
Batch number: 1049765 13
Best before date: 31 May 2024
Pack Size: 500g
Affected product 2: Tesco Active Strawberry Flavoured Whey Protein
Reason for recall: These products may contain small pieces of metal which makes them unsafe to eat.
Batch number: 1050673 09, 1050673 10 and 1050673 11
Best before date: 31 August 2024
Pack Size: 500g
Affected product 3: Tesco Active Chocolate Fudge Flavoured Whey Protein
Reason for recall: These products may contain small pieces of metal which makes them unsafe to eat.
Batch number: 1049767 10 and 1049767 11
Best before date: 31 May 2024
Pack Size: 500g
Contact details for all of the above: Tesco Customer Relations on 0800 505 555.
Now read:
- Aldi warns shoppers of 'fraudulent posts' on social media offering £200 gift cards
- Marks & Spencer brings 'kids eat free' offer back for school half term holiday
- Sainsbury's is giving shoppers £52 extra to spend on food - here's how to claim
- Tesco brings back free kids' meals in its cafés for October half-term – here's how to claim them
- Lidl tries new, cheaper way for customers to buy laundry detergent
