Some food delivery workers for Deliveroo, Uber Eats and Just Eat are understood to be staging a two-day strike in Cardiff over a pay dispute. The action began on Friday, January 6, and was said to be continuing on Saturday, January 7. It is understood that the issue concerns workers' claims that they are being paid between £3.40 and £3.70 per delivery exceeding three miles.
The workers have claimed "nobody is hearing their plea" for an increase in pay to help them deal with the rising costs associated with the cost-of-iving crisis. Video footage has shown workers assembled in the centre of Cardiff in St Mary's Street chanting: "Deliveroo and Uber, increase the prices."
Deliveroo has issued a statement to say it has partnered with the GMB Union to guarantee that riders earn the national living wage, plus costs, adding that the vast majority of riders earn significantly more during their duties. Get stories like this straight to your inbox with our newsletters.
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One driver claimed: "We are delivery drivers of Cardiff working with delivery companies, Uber, Deliveroo, and Just Eat. More than three miles we get paid £3.40 to £3.70. It's so pathetic. We work in every horrible weather and we try to deliver the food to all people of Cardiff and we're getting low fares, we get a pound or less on a mile. We've got our bills to pay and nobody is hearing our plea. We've got babies in our houses and got rent to pay, all the energy prices are up and we cannot support our families."
A Deliveroo spokeswoman said: "Deliveroo is proud to offer flexible work to tens of thousands of riders across the UK who choose to work with us. Deliveroo has partnered with the GMB Union to guarantee that riders earn the national living wage, plus costs, while working - and the vast majority of riders earn significantly more than this. We also have a dedicated rider team in place who are on hand to help riders with any concerns they have and make sure they feel supported at all times.”
An Uber Eats spokesman added: "We offer a flexible way for couriers to earn by using the app when and where they choose. We know that the vast majority of couriers are satisfied with their experience on the app, however we regularly engage with couriers to look at how we can improve their experience."
Just Eat has been contacted for comment.
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