Council tax rebates worth £150 are starting to be paid into bank accounts up and down the country from this month.
But whether you have already received the payment or not is down to a postcode lottery.
Some households face waiting months for the £150 to land in their account, with councils officially having until September 30 to issue the money.
The Mirror has checked in with dozens of local authorities and has highlighted 25 places where the rebates haven’t yet started to be processed.
Those who pay their council tax by Direct Debit will receive the payments first, as councils have their details on the system already.
Martyn James of consumer rights website Resolver said: “The current advice is to go on to your local council website where there should be some updates.
“I’ve checked quite a few and there’s a distinct lack of information with some so don’t worry if the site hasn’t updated yet.
“Many councils are asking people not to contact them to ask about the rebate.
“But you can contact your council for help and support with financial difficulties if you are worried about paying the tax.”
Councils that haven't yet paid the £150 rebate
South Derbyshire District Council isn't expecting to pay out the £150 rebates until "early June 2022" .
The local authority says it is still waiting for payment software from a supplier, which is due to arrive in late April.
Hastings Borough Council, South Lakeland District Council and Halton Borough Council all say households should receive their £150 rebate in May.
Colchester Borough Council also states online that payments will begin in May.
Here are 20 other councils that haven't started issuing payments yet...
- Derby City Council
- Northumberland County Council
- Oadby and Wigston Borough Council
- Havering London Borough Council
- Test Valley Borough Council
- Charnwood Borough Council
- Sevenoaks District Council
- Reading Borough Council
- Luton Borough Council
- Tamworth Borough Council
- North Northamptonshire Council
- Liverpool City Council
- Thurrock Council
- Wirral Council
- Hammersmith and Fulham Council
- Lewisham Council
- Bournemouth Christchurch and Poole Council
- North East Lincolnshire Council
- Birmingham City Council
- Sheffield City Council
Who is eligible for the £150 council tax rebate?
The council tax rebate will apply to homes in council tax bands A, B, C or D in England and Wales - roughly 80% of properties - but not those who live in council tax bands E, F, G and H (or I as well, in Wales).
Scotland residents will also be entitled to £150 off if they are in bands A to D - but they're also qualify if they're currently getting a council tax reduction as well.
If you're eligible, the money won't need to be paid back and will be issued directly from councils from April.
For those who pay by Direct Debit, councils will use the details they have for you in their system to send the money directly to your bank account.
If you don't pay by Direct Debit, councils should invite you to put in a claim and ask you for your account details so they can process the payment.
The Local Government Association (LGA) has urged households to be aware of scammers trying to steal your details, and said councils will never ask for bank details over the phone.
Councils should contact you in writing to ask for your details.
