Good morning!
Like any untreated health condition, ignoring poor mental health can have negative long-term consequences. So, as American workers grapple with a loneliness epidemic and record-high levels of depression and workplace burnout, employers are scrambling to incorporate mental health support into their workplace culture and benefit offerings.
The need for mental health support hasn’t waned since the acute stages of the pandemic. According to meditation and mental health platform Headspace’s 2023 Workforce Attitudes Toward Mental Health report, 49% of employees feel a sense of dread at work at least once per week. Workers cite instability and a constant feeling of unpredictability in the office, feeling overwhelmed by expectations to take on greater job responsibilities, and rising job expectations and a failure to meet them as the top three drivers of workplace dread.
“I think the pandemic certainly accelerated the awareness in the need [for mental health benefits], but post-pandemic, we haven’t seen any retrenchment in need. The elevated mental health concerns have remained,” Russ Glass, CEO of Headspace, which serves 4,000 employees across 200 countries, told Fortune’s Michal Lev-Ram during last week’s Leadership Next podcast. “These are the stats that companies are having to deal with right now. And so they’ve maintained a focus on it.”
So what’s working and what’s not when it comes to mental health support? According to Glass, employers are succeeding at implementing culture change, normalizing mental health conversations, focusing on prevention, and putting resources in place to improve treatment access.
But Glass warns that if employers overlook prevention, they could face the long-term impact within the workplace. “Unless you focus on prevention, you’re missing a huge percentage of the population that’s quietly suffering, that are either facing dread on a pretty consistent basis or are seeing elevated stress levels that ultimately will lead to burnout,” he says.
Another key—yet tricky—aspect of addressing workplace mental health is striking the right balance on schedule and location flexibility. Glass notes that humans are social creatures by nature, and “when that’s pulled away from us, of course, there’s going to be loneliness. Of course you’re going to have people that are suffering,” he says. But he also warns employers against punishing employees who need or prefer flexibility, especially those who rely on remote work for reasons like childcare.
“It’s important as leaders to recognize both sides of this and work toward developing opportunities and helping people recognize that going to the office is actually going to be valuable for you and the organization,” Glass says.
Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion
