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Glasgow Live
Glasgow Live
Entertainment
Sophie Buchan

Glasgow B&Q shoppers warned over fake 'loyalty program' e-mail scam

B&Q shoppers across the UK - including Glasgow - are being told to keep an eye out for a scam that is currently doing the rounds.

This scam involves sending people emails by offering recipients the chance to ‘participate in a loyalty program’ with B&Q. However people are being warned it is not the retailer contacting them.

The scammers claim that in exchange for ‘less than a minute of your time’, you can get a free Dewalt Power Station or 170-piece Stanley tool set which will of course appeal to some of their customers.

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The emails look like B&Q legit e-mails with their branding appearing to be the real deal.

But a little look closer and it is in fact coming from a random email addresses with the emails themselves containing spelling errors - another giveaway they’re sent by fraudsters, say Which? in a recent warning.

This is what the e-mail could look like. (Which?)

The consumer choice website states that if you do click on the link, such as the one above, "you’ll be taken to a recently-created website where you’re asked to complete a short survey. The survey asks 14 questions about your shopping habits. The page includes a countdown clock - a common tactic used by scammers to pile pressure on potential victims."

They add: "The website also features fake 'reviews' from previous ‘winners’. These reviews are mocked up to appear as if they’ve been left on Facebook.

"Once you’ve completed the survey, you’ll be asked to fill out a form and pay £2 for postage. It’s at this point the scammers will steal your personal information and bank details. "

What have B&Q said?

B&Q told Which?:: "We’re aware of a fraudulent email circulating using B&Q branding in connection with a fake giveaway and have reported it to Action Fraud.

"We’ve advised customers who have contacted us about the email to refer it to Action Fraud and delete the message, not to click on any links and not to share it with their contacts."

What to do if you have clicked on the scam?

You can forward scam emails to report@phishing.gov.uk to report them or select ‘Report Spam’ on Gmail, ‘Report phishing’ on Hotmail or forward emails to abuse@yahoo.com from a Yahoo account. Suspicious websites can be reported to the National Cyber Security Centre.

If you’ve entered your personal or bank details on a dodgy website, tell your bank straight away using the phone number on its website or the back of your card. You should also report the scam to Action Fraud.

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