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The Latest Breaking News from John Heald

Carnival Cruise Line shares key loyalty program problem

The cruise line has disappointed some of its most loyal passengers on recent sailings.

The Street

Carnival Cruise Line has bigger beverage package problems

Passenger issues go beyond the cruise line's recent unexpected price increase.

The Street

Carnival Cruise Line shares why crew members don't get a day off

A cruise ship crew vlogger is advocating for a change to boost mental and physical health of cruise ship workers.

The Street

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Carnival Cruise Line won’t make an old school dining change

Some cruise passengers wish for a return to days that aren't coming back.

The Street

Carnival Cruise Line shares key bathroom news

The cruise line has a very direct answer for a customer’s cheeky request.

The Street

Carnival Cruise Line shares update on major technical issue

The cruise line has been working to solve the issue that has caused problems for passengers.

The Street

Carnival Cruise Line plans major Lido buffet menu change

The cruise line has faced a lot of criticism over recent menu changes it has made and more are coming.

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Carnival Cruise Line has a tipping policy that may surprise you

How cruise line tips get shared and who you should tip is something that many passengers have questions about.

The Street

Carnival Cruise Line bans an unexpected item

While Carnival has an extensive list of banned items, it can't think of every preposterous thing passengers might bring on board.

The Street

No, Carnival Cruise Line did not ban this popular device

Not every passenger on the cruise line likes the policy, but Brand Ambassador John Heald clarified the rules.

The Street

Forget anger and see if Carnival’s Cheers beverage package is a good deal

The cruise line recently increased the price of its unlimited beverage package, and passengers were angry that they didn't get advance notice.

The Street

Carnival Cruise blames passengers for unpopular beverage policy

The cruise line has a rule that it won't budge on, and it has made it clear that its passengers are the reason for that.

The Street

Carnival Cruise passenger mad at long list of cuts, price increases

After the recent Wifi and beverage package changes, one Carnival passenger shared everything she has seen change over the past few years.

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Carnival Cruise Line has sneaky fee passengers may not know about

Many of the cruise line's passengers are surprised when they get hit with this fee.

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Carnival Cruise Line passengers share anger over drink package price hike

Many passengers are angry that the cruise line raised the price without a grace period for people who already have cruises booked.

The Street

Carnival Cruise Line has a Coke problem (Is Pepsi okay?)

The cruise line has put its passengers in a tough place with a beverage deal it made.

The Street

Carnival Cruise Line shares a popular decision with passengers

Carnival sets a rule about its social media, and most cruisers are happy to see it.

The Street

Carnival Cruise Line says no to 1 Christmas tradition

The cruise line decorates its ships and has Santa Claus on board some sailings, but it won't be doing this.

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Carnival Cruise Line brings back a fan-favorite menu item

There are some dishes that many people associate with cruising, and the cruise line has brought back a classic.

The Street

Carnival Cruise Line bans these items (but not this one)

The cruise line confiscates items that aren't allowed onboard, which passengers may not be aware are banned.

The Street

Carnival Cruise Line shares a very strict beverage policy

It won't make any exceptions and does not offer an accommodation Royal Caribbean makes.

The Street

Carnival Cruise Line explains controversial end-of-cruise policy

Cruise lines have to make choices about which passengers to prioritize and that's always going to anger someone.

The Street

Carnival Cruise Line bans adult symbol, considers new option

The cruise line no longer allows something that will anger people living an alternative lifestyle.

The Street

Carnival Cruise Line quietly removed a cruise ship staple area

The cruise line has slowly replaced an onboard space that meant a lot to some passengers

The Street

Carnival Cruise Lines tries to end a boarding controversy

There are clear rules that some passengers keep getting wrong or simply ignore.

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