The Latest Breaking News from John Heald

The cruise line has multiple rules that differ from its chief rival Royal Caribbean.

Royal Caribbean, Norwegian, MSC, Virgin, and even Disney Cruise Line customers should be wary.

Cruise lines don't follow the same rules as land-based vacations.

The cruise line has provided a definitive answer to an often-asked question.

Cruising does not work the way other kinds of travel do, and that poses risks people need to know about.

Norwegian Cruise Lines and Disney Cruises have gone back to the classic muster drill format.

Both Carnival and Royal Caribbean have faced customer pushback over dining changes.

The cruise line has made a lot of changes to the MDR and one has people particularly angry.

The cruise line wants to fix a major passenger pain point by making a major change to a key part of your cruise.

Passengers on Carnival and Royal Caribbean are upset about how dress codes in the main dining room are enforced.

Most cruise line passengers understand that a cruise ship has different rules than a hotel. That's because, unlike hotels, cruise ships come in and out of different countries, and each destination has its own set of rules. Carnival Cruise Line and its chief rival, Royal Caribbean Group RCL, which ...