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The Latest Breaking News from John Heald

Carnival Cruise Line shares a key onboard smoking rule

The cruise line has some rules that one group of passengers do not like.

The Street

Carnival Cruise Line warns passengers about a cruise-ship scam

Carnival's Brand Ambassador John Heald offers a strong warning to help passengers avoid wasting their time.

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Carnival answers 'threat' over unpopular beverage package policy

The cruise line has a strict policy that's different from what Royal Caribbean and other rivals offer.

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Carnival Cruise Line answers bed bug 'infestation' accusation

The cruise line's brand ambassador addressed the issue in his weekly video post on social media.

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Carnival Cruise Line makes major main dining room menu change

The cruise line recently completely overhauled its nightly menus and another change is being rolled out across the fleet.

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Carnival Cruise Line takes a stand on cruise ship ducks

The cruise line's passengers shared their thoughts on the popular, and sometimes controversial, practice.

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Carnival Cruise Line shares a big smoking rule decision

The cruise line has responded to passenger requests to change its smoking rules.

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Carnival brings back adult activity Royal Caribbean also offers

The cruise line shared news about a sometimes controversial onboard fan favorite Royal Caribbean also offers.

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Carnival Cruise Line fixes an onboard problem passengers hated

The cruise line listened to complaining passengers and fixed an annoying onboard issue,

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Carnival Cruise Line takes on a controversial cruising topic

The cruise line has asked its passengers about a polarizing topic that cruisers are very divided on.

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Carnival Cruise Line warns passengers about a pricey mistake

All cruise line passengers should take note of this potentially expensive situation and how to avoid it.

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Carnival Cruise Line promises loyalty program changes

The cruise line's brand ambassador has also listened to some passengers about a change they don't like.

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Carnival Cruise Line president shares touching news and a milestone

Christine Duffy appeared in a video with Carnival's brand ambassador, John Heald, and delivered some uplifting news while also celebrating a milestone.

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Carnival Cruise Line pushes back on controversial onboard issue

Both cruise lines have to make choices based on budget and that means not giving customers everything they ask for.

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Carnival Cruise Line shares details on its 'naughty room'

The cruise line has rules that passengers must follow or face the consequences.

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Carnival Cruise Line answers angry passengers over daring rescue

The cruise line's brand ambassador John Heald explained why Carnival has not choice in certain situations.

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Carnival may follow Royal Caribbean in making huge ship move

Both Carnival Cruise Line and Royal Caribbean have hinted heavily at doing something that passengers have been asking for.

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Carnival Cruise Line bans 1 onboard activity, but not another

The cruise line has responded to social media questions from outraged passengers.

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Carnival Cruise Line shuts down illegal on-board activity

The cruise line's move has angered some passengers and prompted social-media accusations that the effort was profit-motivated.

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Carnival Cruise Line confirms ban on a popular cabin hack

It's absolutely outlawed with one very big exception for certain Carnival passengers.

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Carnival Cruise Line outlines strict boarding rule for passengers

When passengers first get on a Carnival ship, they have to follow certain rules, and those who don't create big problems.

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Carnival Cruise Line makes a key safety policy very clear

The cruise line has a safety policy that passengers may not know about which could lead to problems.

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Carnival Cruise Line makes a bold statement on a divisive topic

The cruise line spoke out on a topic that has caused significant problems for Target, Bud Light and Walt Disney.

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Carnival Cruise Line makes controversial boarding policy clear

The cruise line's brand ambassador shared the cruise line's rules and some passengers did not like what they heard.

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Carnival Cruise Line shares hacks for a big passenger problem

The cruise line and its passengers shared some ideas to fix a problem Royal Caribbean, MSC, Disney and Norwegian passengers face as well.

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