Only two thirds of GP appointments in the UK were face-to-face last month, according to new data released by the NHS.
Figures show that a total of 26.8million appointments were made at doctor surgeries in December. Of these, almost 18.3million appointments (68%) were in person while 7.4million (28%) took place over the phone.
However, according to the data, fewer than one in five appointments at some practices were classed as being face-to-face.
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Babylon GP At Hand, which has a clinic in southwest London, had the lowest percentage of face-to-face appointments of any surgery in England.
Just 25 of the 469 appointments made at the clinic in December (5%) were face-to-face.
Sel Special Allocation Practice in Sevenfields, which is also in London, had the next lowest percentage.
Just 10 of the 111 appointments (9%) were face-to-face, with the rest taking place over the phone.
Surgeries with 25% or fewer face-to-face appointments in England
- Babylon Gp At Hand Birmingham (NHS North West London): 5%
- Sel Special Allocation Practice (NHS South East London): 9%
- Ashburnham Road Surgery (NHS Bedfordshire, Luton and Milton Keynes): 14%
- Gp At Hand (NHS North West London): 18%
- Roman Way Medical Centre (NHS North Central London): 20%
- Qhs Gp Care Home Service (NHS South East London): 20%
- Addison House - Haque Practice (NHS Hertfordshire and West Essex): 21%
- Barlborough Medical Practice (NHS Derby and Derbyshire): 23%
- Dr Sood's Practice (NHS North West London): 23%
- Sandringham Medical Centre (NHS Cheshire and Merseyside): 23%
- Bath Road Surgery (NHS North West London): 24%
- Wimbledon Village Practice (NHS South West London): 24%
- Fountains Medical Practice (NHS Cheshire and Merseyside): 24%
- Shifa Medical Practice (NHS North East London): 24%
- Hornspit Medical Centre (NHS Cheshire and Merseyside): 25%
- Grove Surgery (NHS North East London): 25%
Yesterday, we revealed that more than one in 10 health workers left the ailing NHS last year.
Reasons behind the exodus include poor working conditions, pay and extreme “burnout”, especially after dealing with Covid.
The Institute for Government found 148,640 staff quit in the 12 months to September, or 10.8% of the workforce, compared to 9.1% in the year before.
It highlighted the shocking figures in its report The NHS crisis: Does the government have a plan?
More than 6.2million sick days were lost due to mental illness in the year October 2021 to September 2022, figures show, compared to 5.95m the year before.
Psychiatric issues such as anxiety, stress and depression are consistently the most reported reasons.
The NHS is facing its biggest strike day with paramedics and 999 call handlers walking out on February 6 with colleagues from wards and clinics.
A health chief has pleaded with No10 to settle the bitter pay dispute as more than 30,000 workers are preparing for the biggest ever NHS strike day.
NHS Providers director of policy Miriam Deakin said: “Trust leaders are facing what for many may be the most challenging day of their careers.
“Nobody wants these strikes to happen but it’s clear staff feel they have been driven to this.
“It’s absolutely imperative that the Government sit down with the unions immediately to resolve this by talking about pay for this financial year.”
Unite general secretary Sharon Graham accused No10 of “demonising ambulance workers” instead of negotiating to end the dispute.
She said: “It’s this Government’s disastrous handling of the NHS that has brought it to breaking point and, as crisis piles on crisis, the Prime Minister Rishi Sunak is seen to be washing his hands of the dispute.”