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Daily Mirror
Daily Mirror
National
Kali Lindsay & Milo Boyd

Woman who cracked tooth on Greggs cupcake gets £50 compensation

A woman who cracked her tooth on a cupcake has won £50 in compensation from Greggs.

Gwen Lamb was forced to fork out £40 in dental bills after one of her teeth was chipped and another fell out following the bakery incident.

The Middlesborough woman accidentally bit into the ring of the cupcake which she mistook for icing.

Gwen contacted the bakers who offered her a gift voucher, Chronicle Live reported.

She turned the gesture down, instead demanding that they pay her dental bills and for her phone calls to the dentist.

The Middlesborough woman took on Greggs and won (Newcastle Chronicle)

Gwen won the battle, but now she wants the sausage roll specialists to improve its safety measures.

She said: "I am very pleased that in the end Greggs has done the honourable thing and refunded me.

"This happened on April 18 and it has taken a long time for them to do the right thing.

"The real icing on the cake would be if they changed the tops of the cakes to icing."

The tooth based trauma began when Gwen bought the cup cake from a Greggs in Newcastle just before Easter.

The yellow plastic ring cost Gwen a tooth (Newcastle Chronicle)

Ever since she has been beating the drum for ring-free cupcakes from Greggs.

"They are a choking hazard," she said.

"They should make staff warn customers when they buy a cake it is a toy ring, or they should just ice the middle of the cake.

"Rings are not meant to be bought in bakeries."

Gwen Lamb wants Greggs to remove the rings from the top of its cupcakes (Newcastle Chronicle)

A spokesperson for Greggs said the company has been in regular contact with Gwen about the issue.

They added: "We have clear warnings inside our shops and also on our packaging to advise customers that all toys and decorations are non-edible.

"A gesture of good will has been offered and we really hope the customer will visit us again soon.”

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