A football fan turned away from one of her favourite bars because she was wearing her team's name on a T-shirt says doormen still wouldn't let her in even after she promised to put a cardigan on.
Newcastle United supporter Sue Dearne, 64, had been to St James Park to watch the Toon Army take on Liverpool on Saturday.
On her way home after the Premier League match, she wanted to pop into Barluga in the city centre for a drink, ChronicleLive report.
But she was denied entry with bosses saying it is a non-football policy that has been in place at the venue for 20 years to "ensure the environment for all customers is maintained".
Sue, from Northumberland, says she was she was looking forward to enjoying a quick catch-up with her sister Helen before she returned to their home in West Yorkshire.
But they had to make other plans - despite vowing to cover up - and now will refuse to return.
Sue said: "We met her at Grey's Monument and I said 'it will be lovely, we'll go to Barluga'.
"I often meet friends there for lunch or a coffee, they have a nice terrace and I thought it would be quiet with a nice ambience and we could have a catch-up.
"When we arrived there were two bouncers on the door. One of them said 'you can't come in' so I said 'oh, ok, you're full'.
He said 'no, it's because of the top you're wearing'."
She said the bouncer had explained it was company policy not to allow anyone in wearing a football shirt or colours.
When she explained the situation to her sister, Helen offered her a cardigan to cover the top-up - but Sue claims the bouncer refused to let her in with it off because, he said, 'she would just take it off once she got inside'.
She added: "I was incensed because it was so ridiculous. I just thought, where has the common sense gone?
"It was about 2.45 in the afternoon - the bounced mentioned that my top would upset the other people's dining experience, but it's not as if it was an evening where people were all nicely dressed for dinner. Anyway, I didn't feel scruffy, I liked my T-shirt.
"I just think common sense should have prevailed, and to say that I was going to take the cardigan off when I got in, I was quite offended. I was shocked, especially in my home city.
"I just thought 'I'm not going to Barluga again, I will spend my money elsewhere'."
A spokesperson for the Vaulkhard Group which runs the bar said: "Barluga has been in our ownership for 20 years and this policy has always been in place, along with other entry, booking and house rules within the venue.
"A policy is never implemented to cause upset to an individual, but to ensure the environment for all customers is maintained.
"I believe that our standards have served us and our guests well and we have a venue that is held in high regard by our customers our staff and the authorities.”