Wizz Air passengers have reacted furiously after being told their flights were cancelled or changed due to a “technical issue”.
In a statement, the airline said the issue was affecting their booking system and would result in changes to bookings on the app.
However, they urged customers to ignore the message on the app.
One irate passenger claimed they had spent “hours sitting on the terminal floor” with no information from the airline.
A spokesperson for the airline wrote on X: “Dear customers,
"We are experiencing a technical issue affecting our booking system. As a result, you may notice changes to your booking on the app or website or receive related notifications.
"Our team work diligently to fix the problem and restore the affected flights.
"Thank you for your understanding and patience, Wizz Air."
One passenger screenshotted a message saying that their flight from London Luton to Sarajevo had been cancelled.
Another wrote: “Still no info on why flights from Naples were cancelled? Hours sitting on the floor of terminal with no information and not even a bottle of water. Disgraceful.”
A spokesperson for the airline told The Sun: “We are currently experiencing a technical issue affecting our flights. As a result, customers may notice changes to their bookings on the app, website, or receive related notifications.
"We kindly ask the customers to disregard these changes, and rest assured that we will update them as soon as the issue is resolved.
"Our team is working diligently to fix the problem and restore the affected flights.
"Thank you for your understanding and patience."
