The water supply remains cut off for large numbers of Wirral homes, more than 12 hours after first going off.
Yesterday evening, people across social media reported having issues with their water supply in Prenton, Higher Bebington and Birkenhead .
The problem was first reported at 8.26pm last night and remains active in postcodes CH41, CH42, CH43 and CH63.
One user on Facebook said: "Anyone else's water gone off in Higher Beb area?"
Another added: "Yes it's off by mine near Sainsbury's Prenton."
A third said: "Anyone having problems with their water supply in the Woodchurch Road area?"
This morning United Utilities issued an update on the problem, and what residents can do.
The company has set up some local water delivery stations at the following locations and they will be open from 9am providing bottled water free of charge to customers. There is plenty of water available and teams will stay on site as long as necessary.
Bottled water stations are at:
Scottish Power, Prenton Way, CH43 3ET
Tranmere Rovers Football Club, Prenton Road, CH42 9PY
Sainsburys, 342 Woodchurch Road, CH42 8PQ
The problem was caused by a burst pipe at the local treatment works which provides water for the area.
Engineers from United Utilities have been working through the night to assess the situation and carry out repairs, and that work is continuing today.
Meanwhile, water supplies from other sources are being re-routed into the area and the company’s fleet of water tankers is pumping extra supplies in to help the situation.
Dr Martin Padley, Water Services Director at United Utilities, said: “Our engineers have been working through the night to repair the problem at the treatment works. The actions we have taken have helped to reduce the impact on the area, however there are some customers who may find they have no water or low water pressure until the repairs are completed.
“We’re very sorry for the inconvenience and we are working hard to get supplies up and running again as soon as possible. We thank everyone for their patience.”
Vulnerable customers who are registered with United Utilities’ Priority Services scheme are being contacted and given special assistance.
The ECHO has not yet been able to confirm if the problem is still active in the other areas referred to by readers.
