High street giant Wilko is making a permanent change to all of its stores in the UK. The retailer, which sells homeware, DIY products, pet essentials, food and drink, and cleaning must-haves, is hugely popular with shoppers thanks to the vast variety of things it has to offer on a budget.
But now Wilko is about to get a lot better. The retailer has announced it will be bringing in click and collect to all of its stores.
The new click and collect service will make life a lot easier, as shoppers can now pre-order what they want and collect it when convenient. It means people will no longer have to pay for delivery if they don't want to, and will instantly save regular online shoppers a lot of cash.
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The service is free to use and allows customers to order products online before picking them up in stores. Some items will be ready to collect within just three hours and there is no minimum spend to use click and collect.
The introduction of the service comes after a successful trial involving around half of Wilko stores. It will now be made available across all remaining stores as part of this full rollout.
Once you've placed an order, you will have seven days to collect your goods. If you don't collect within this time, Wilko will refund you.
Wilko currently charges £4.95 for standard delivery and £7.96 for next day. Wilko digital director, Ben Exall said: “This is an exciting addition to wilko.com and offers customers more flexibility than ever when it comes to shopping with us.
“We’re proud to have already rolled this out across over half of our stores nationwide via two initial trials and, thanks to fantastic customer demand and feedback, we’re thrilled to be bringing click and collect to over 400 locations nationwide.”
It comes after Wilko announced it is reducing the range of toys it sells in stores as it shifts its focus back to its “heritage” as a household and garden retailer. Wilko however has offered a bit of reassurance to its toy suppliers as it said it would continue to offer “seasonal/outdoor toys” relevant to the time of year.
Wilko also said it would continue to offer customers a choice of "selected toys" on its website. In a statement shared with Mirror Money, Wilko said: “To further focus on the household and garden products that our customers come to us for most often, we’re reducing our range of toys instore.
“However, we’ll still be providing seasonal toy products such as paddling pools and Christmas presents to help our customers find fun things to enjoy together during holiday periods.”
Founded as a hardware store in 1930, Wilko employs around 16,000 people and trades across the UK from around 400 stores. Earlier this month, the retailer managed to secure a £40million funding lifeline from the owner of Home Base and Cath Kidston Hilco UK.
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