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Evening Standard
Evening Standard
Technology
Saqib Shah

Which brands have quit X/Twitter? More journalist organisations ditch social media platform

The European Federation of Journalists has become the latest organisation to leave X, formerly Twitter, amid a growing exodus from the social media platform since Elon Musk’s takeover in 2022.

The organisation, which represents almost 300,000 journalists worldwide, confirmed it would “no longer ethically participate in a social network that its owner has transformed into a machine of disinformation and propaganda”.

The organisation also criticised Musk’s hostility towards reporters as one reason it would no longer post on X.

Maja Sever, the president of EFJ said: “We cannot continue to participate in the social network feed of a man who proclaims the death of the media and therefore of journalists.

“The social media site X has become the preferred vector for conspiracy theories, racism, far-right ideas and misogynistic rhetoric. X is a platform that no longer serves the public interest at all, but the special ideological and financial interests of its owner and his political allies.”

The announcement comes a little under a month after The Guardian confirmed it would stop posting on X. The news group cited “long-standing concerns” about far-right conspiracy theories and racist content on the platform, noting that the site’s handling of US presidential election coverage had ultimately cemented its decision to pull away.

Mr Musk threw his support behind Donald Trump’s ultimately successful bid for the White House, funnelling millions directly into Trump's campaign and mobilising voters in key battleground states through the America Super PAC (a tech political action campaign, where Mr Musk persuaded tech gurus to back Mr Trump). 

The Guardian and now the European Federation of Journalists’ exit underscores a worrying trend for X, with a litany of major brands reducing or outright abandoning their presence on the platform, following a series of controversies.

Alternative social media platforms appear to be growing in popularity, such as BlueSky, which some have dubbed a ‘safe haven’ as it's free of the vitriolic trolling of X and bot accounts.

Which brands have quit X/Twitter?

From luxury fashion house Balenciaga to American retailer Best Buy, companies across industries are rethinking their association with the site. Several have echoed similar concerns over brand safety, content moderation, and the platform’s increasingly polarising environment.

Media

One of the most prominent departures, and the one that arguably made other media brands sit up and take notice, was NPR

Last year, the US public broadcaster declared it was leaving the platform due to concerns over X’s new “state-affiliated media” label, which it argued misrepresented its independence and credibility.

X later removed the tags following an outcry from several news organisations, ranging from the BBC to Canada’s CBC. 

It also dropped the "China state-affiliated media" tag on the accounts of Xinhua News as well as of journalists associated with government-backed publications, despite those predating Musk.

Government and law enforcement

Alongside media brands, a number of governmental departments and law enforcement agencies have also chosen to walk away from X this year.

Here in the UK, organisations that have ditched the site include Devon County Council, which hasn’t posted on the site since January, citing daily abuse, disinformation and high costs.

In October, North Wales Police also quit the platform claiming it was “no longer consistent” with its values.

Meanwhile, in Australia, Victoria’s Department of Families, Fairness and Housing quit X, stating that it was no longer safe and productive for community engagement.

Retail

Across the pond in the US, a handful of Minnesota-based companies have quietly stopped using X. They include the likes of Best Buy, Target, 3M, UnitedHealth Group, Magers & Quinn Booksellers, among others.

In the fashion industry, Balenciaga became one of the first major fashion brands to leave X following Musk’s acquisition of the platform. Unlike some other brands who continue to maintain accounts on X despite going silent, Balenciaga has completely deleted its presence on the site.

Advertisers

Adding to the mounting pressure on X and its billionaire owner, multiple companies previously halted their advertising on the platform amid concerns over antisemitism and hate speech.

Brands such as Disney, Apple, IBM, Paramount, and Comcast have paused the running of ads on the service after they were found running alongside extremist content, including pro-Nazi posts. 

The backlash escalated following Mr Musk's endorsement of an antisemitic conspiracy theory, prompting censure from civil rights groups and leading to a significant advertiser exodus. 

As a result, X's advertising revenue has plummeted, with at least 50 of the top 100 US advertisers ceasing their ad spending on the platform since Musk's acquisition in 2022.

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