New research from Vodafone Business and RingCentral has revealed the leading bugbears for hybrid workers when working from home.
Issues with broadband connectivity (25%) and tech not working properly (23%) lead the list, followed by video calls freezing mid-flow (15%), and calls dropping out (11%).
Other issues were of a more personal nature including missing out on ‘office banter’ with co-workers (23%), family members walking in on virtual calls (20%) and feeling lonely (16%). Vodafone and RingCentral surveyed more than 2,000 workers across businesses of all shapes and sizes in the UK.
With organisations now adapting their workplace policies to suit the requirements of staff who need to work remotely or split their time between the office and elsewhere, the findings found that workers wanted to feel connected to their organisation and empowered by the tools they were provided with.
The data is revealed as Vodafone and RingCentral today announce new enhancements to their joint ‘Vodafone Business Unified Communications (VBUC)’ collaboration and calling platform. Initially, launched last year for large enterprise customers, the platform has been expanded to cater to the needs of businesses of all sizes including small-to-medium enterprises and now includes vital new features which put mobile devices at the heart of the user experience.
New enhancements have been included which now put mobile at the heart of the user experience, effectively turning your mobile device into a full extension of your office.
Claire Harris, Head of Small, Medium and Enterprise, Vodafone UK, said: “At Vodafone we are committed to providing businesses with access to market leading communication solutions, powered by our award-winning network. These new enhancements effectively turn employee mobile devices into a true and complete extension of the office, which is positive news for those who work remotely, are constantly on the go or constantly have connectivity issues with their broadband - which ultimately affects business efficiency and productivity.”
“We will continue to add new enhancements to the VBUC platform over time, as we continue to empower businesses with the tools they’ll need to rapidly adapt to an ever-changing work environment.”
Yves Desmet, Senior Vice President, International Service Providers, RingCentral, said: “At RingCentral we are focused on bringing people the best communications capabilities across team messaging, video meetings, and a cloud phone system. We are delighted to go one step further with our partnership with Vodafone, bringing to the market a powerful differentiated solution which puts mobile at heart of the user experience. VBUC new capabilities will enable customers to work anywhere on any device, simplifying the way they communicate to answer most of today’s hybrid work concerns.”
