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Manchester Evening News
Manchester Evening News
Entertainment
Amy Walker

What are the house rules at Karen’s Diner?

Dubbed the UK’s ‘rudest restaurant’, Karen’s Diner is not for the faint hearted.

Guaranteed to provide punters with poor service and offensive staff in an outlandish culinary experience, it’s all in the name of the game at the infamous Aussie restaurant from the moment you enter their establishment.

However, you may not have realised but there's actually a handful of rules customers have to abide by.

"In order to maintain a shred of sanity" the restaurant has set out some basic rules and customers risk being asked to pay and leave the venue immediately if they break them.

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This is in order to keep ‘both staff and customers as safe as possible’.

The rules include no racist, sexist, homophobic or ableist comments, no body shaming and no sexual harassment.

This comes as one lad, at the Prestwich branch, ‘give it back’ to a waitress, by calling her a ‘fat sl*g’. She had previous calling him a ‘p***y for mumbling’ as part of the customer-vs-staff banter.

The angry waitress immediately tells another member of staff then returns to the table to declare 'you're out, all of you, it's in the rules. He's ruined it'. The family had to pay the £25 drinks bill and leave due to the house rules about ‘no body shaming’.

Despite admitting he's not proud of the comments, he's since hit back at the restaurant chain questioning why staff 'can give [abuse] but can't take it'.

However Karen's Diners firmly hit back at the family and said it is 'sad that a minority of customers need reminding as to how to behave' but they have 'no choice but to cater to the minority' by putting up house rules.

The diner confirmed that if 'give it but not take it' referred to 'body shaming' then the family were correct - the chain would act upon such 'unacceptable behaviour'.

The house rules, as listed on the company’s website are:

  • No racist, sexist, homophobic or ableist comments or slurs will be tolerated.

  • No body shaming.

  • No sexual harrassment.

  • Any damage or vandalism of the venue will lead to instant removal from the venue. (Charges may also apply)

  • Keep your food and drink on your tables, don't throw them, it’s not fun.

It also states: “Even though this is Karen’s Diner, OHS rules still apply. We are a functioning restaurant so do not interfere with hospitality processes.

Just sit down, shut up, eat your food and bring on the banter.”

For more of today's top stories click here.

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