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Edinburgh Live
Edinburgh Live
National
Katie Williams

West Lothian Sky office staff face redundancy as jobs outsourced to India

Jobs could be at risk at a major Sky office branch in West Lothian, Edinburgh Live has learnt.

A source has exclusively revealed that staff were made aware that their roles are in danger at the Livingston Watermark shared service centre. This comes as Sky has announced that activities undertaken by its Shared Services division will be delivered by a new supplier, outsourcing giant Accenture.

Under proposals in internal documents seen by Edinburgh Live, this transfer means that the work will instead be outsourced and delivered from Bangalore, India, in a bid to cut costs. The redundancy consultation period will begin March 9 and staff are being encouraged to choose a representative to attend a number of consultancy meetings. This period will last 45 days.

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Sky has told staff that a small amount of new roles will be available in a new department, the Global Finance Operations Team. A document sent to staff, reads: "I know this news is difficult and we will do everything we can do support you all through this process."

A Sky spokesman said: “Sky’s business has changed significantly over the past few years as we’ve launched new products and services. In parallel, we are facing into the same macroeconomic challenges as individuals and businesses across the UK. As a result, we are making proposals to reshape some areas of our business.

“We now go into a period of consultation to discuss the proposed changes with our people. We are unable to provide more detail while these consultations are underway.”

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