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Glasgow Live
Glasgow Live
National
Dayna McAlpine

Warning issued over 'Carphone Warehouse' scam offering cheap iPhone upgrade

Fraudsters have been trying to scam individuals out of their hard-earned cash in a new 'Carphone Warehouse' scam.

Scammers cold-call potential victims and impersonate the mobile phone retailer under the pretence of offering a cheap upgrade to the latest iPhone model.

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According to Which?, the scam begins will a cold-call from a landline number, with the scammer asking for your personal email address 'to send details' of the so-called promotion.

However, the email that potential victims receive is littered with spelling mistakes and strange wording. The email asks for payment information in order to complete the 'upgrade'.

A Carphone Warehouse spokesperson said: 'We have been alerted to this scam and in no part has this activity been undertaken by Carphone Warehouse. Unfortunately there are a large number of criminals who are constantly attempting to dupe unsuspecting shoppers.

'We encourage people to be vigilant and ensure that any communications they are receiving from outside parties are genuine before interacting with them.

"At Carphone Warehouse we only call existing customers and customers that have applied for credit checks with us. We don’t call customers who have never shopped or attempted credit with us before.

"However it is very easy to spoof a phone number and pretend to be any number. Calls should initially be treated as unsolicited.

"We have a number of tactics that we use to help reassure customers we are who we say we are when contacting them, but we don’t make these public as scammers tend to copy them."

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