The public has been warned to be vigilant about scams surrounding the upcoming emergency alert test this week.
On Sunday, April 23, at 3pm, everyone who has a compatible UK mobile will get a test alert on their phone as the government trials its new emergency alert system. It is intended to be used in life-threatening situations including flooding and wildfires, but the alert this week will only be a test.
People don't need to download any additional software for the emergency alert to work and they can opt out of the warning in their phone's settings. But Which? has warned the public to look out for any scam texts or calls which may be telling them otherwise.
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Lisa Webb, Which? scams expert, warned that if a text is asking you to download an app or provide information, it is likely to be a fraudster. She said: "Scammers will use any hook they can to try and steal money and personal information from victims, and unfortunately the government’s upcoming nationwide test of its new Emergency Alerts system will be no exception.
“It’s vital anyone who receives the official test alert is aware that no action is required. If you are asked to download an app or provide information, this is likely to be an unscrupulous fraudster trying to trick you and should be ignored at all costs.
“The government has said it will be including a website link with more information about the alerts in the message it sends out, but it’s worth considering looking this information up separately through the official government website rather than risking clicking on lookalike links from fraudsters.
“People can report any scam calls or texts they receive to 7726. If you or a loved one do fall victim to a scam then contact your bank immediately and report it to Action Fraud.”
The system being tested in the UK is modelled on similar schemes in the US, Canada, the Netherlands and Japan. Chancellor of the Duchy of Lancaster Oliver Dowden previously said: “Getting this system operational with the national test means we have another tool in our toolkit to keep the public safe in life-threatening emergencies. It could be the sound that saves your life.”
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