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Liverpool Echo
Liverpool Echo
National
Olivia Williams

Warning after unwanted parcels delivered to homes across Merseyside

Fraudsters are sending random scarves to peoples houses as part of a scam.

Consumer rights website Which? said dodgy Amazon sellers are sending the random packages containing a "Suzhichou" branded scarf to peoples' homes. This is part of what is known as a "brushing" scam, according to the website.

A brushing scam is when online marketplace sellers send packages to random addresses to artificially inflate sales volumes and create fake reviews on websites such as Amazon. After submitting an order, the seller send a cheap, low-quality item to random addresses.

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In turn, this creates a tracking number and once the person receives the item, the fraudster creates a fake five-star review. The fake sales boost the seller's figures and helps rank the products their selling higher on the marketplace.

This results in more people seeing and buying their low quality items, under the impression they are highly rated, claims Which?. In other incidents, customers will have bought from a specific marketplace seller but they send a completely different item.

In these instances, the fraudster sends out a cheap product with the same tracking number that was generated by your actual order. Which? said if customers have received an unwanted package, it means a scammer has your name and address, however not to worry.

It said the fraudster could have got your address from a number of places. One example which was reported was when customers ordered a different item on a Facebook marketplace store based in China.

The scammer could have also got the person's address from a publicly available source, been compromised as part of a data leak or been accessed as a result of entering your details into an unsecure website. Which? said if people receive an unwanted package to report on the marketplace's website.

It also recommended to change your password and set up two-factor authentication. The unsolicited package indicates some of personal information has been compromised, so people should check their details are secure and check their bank account.

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