What is VTiger?
VTiger is one of the most popular CRM systems used by over 300,000 businesses, VTiger promises to let companies deliver impressive customer experiences by improving communication between their marketing, sales and support teams.
The CRM system that VTiger offers is an Open Source customer relationship management solution. That means you won’t pay for the software itself, which makes it a perfect solution for small and medium-sized businesses.
What is more, the CRM solution that this software proposes is highly customizable and easy to comprehend.
What separates you from improved customer service is a web hosting account. Once you have one, you can use our VTiger services to set it up on a chosen domain.
VTDev provides dedicated support and dedicated project manager to your needs so you don’t have to worry about any problems coming your way.
No matter the size of your business, it will highly benefit from having a CRM.
Choosing the free VTiger services is good for any business size, you just need to get the right hosting plan.
VTiger brings all your teams on the same page at every step in the customer journey
Build your pipeline
Manage marketing activities across all channels to attract ideal customers. With One View you get marketing and sales aligned on a common view of the customer. Maximize ROI on your lead generation campaigns. Leverage powerful social and email marketing capabilities to engage prospects.
VTiger’s Benefits:
It would be unfair to categorize CRM technology as just another contact management tool, given the immense features it comes with. So what makes it stand out from the rest? Have a look at some of the key advantages of a CRM tool:
- Increased revenue: CRM serves as a powerful catalyst for profit generation. Its automation capabilities allow sales executives to pay attention to closing deals. CRM provides accurate insights into customer patterns and points out potential revenue opportunities.
- Quality customer service: Impressing the customers is not a walk in the park. But if done smartly, it can unlock benefits such as customer retention, brand elevation, etc. Since CRM keeps a solid track record of each and every customer, it is easier to address their queries and provide personalized services.
-
Strong brand loyalty: In addition to keeping the customers happy, CRM helps find ways to keep them interested via email alerts on products, offers, etc. This helps them stay connected to the brand and inspires them to invest again. As a result, customer retention increases, impacting brand reputation.
- Data-driven insights: As mentioned earlier, CRM studies customer behavior and records such data. It generates powerful insights which can be effectively used to seize sales opportunities in the future.
- Better work efficiency: With the daily repetitive tasks automated, the CRM tool makes it easier to focus on high-priority tasks, collaborate across teams and elevate overall performance.
- Faster decision-making: The accurate data-driven insights and analytics of a CRM tool help business owners to make informed decisions.
Why Vtiger CRM?
VTiger CRM is a powerful and versatile tool, especially well-suited for small and medium-sized businesses. Let us explore how VTiger can benefit you:
Automation
CRM automation involves streamlining and automating customer relationship management processes to enhance efficiency and effectiveness in customer interactions. VTiger CRM has several automation features that will benefit your business and reduce manual labor.
Sales
VTiger CRM offers numerous features that assist sales teams with various tasks, including meeting clients, obtaining quote approvals, and more.
Appointment Pages: The advantage of using appointment pages is that you can avoid the hassle of sending back-and-forth emails to schedule a meeting. You receive a ready-made schedule of your workday, week, or month and share it with your leads and customers.
- They will pick a free slot from your schedule to meet you. Slots that have already been booked are not shown on an appointment page.
- Approvals: Whether you want to send a quote for your manager’s approval or need approval to hire a new sales team member, Approvals features handles it for you. Managers need to configure the following elements to use the Approvals module successfully.
- Approval conditions: The basis or possible situations under which records should be sent for approval.
- Managers: Who do you report to, or who must approve your requests.
- Playbooks: A playbook consists of a sales representative’s tasks to close a deal. This template is automatically generated when you create a sales pipeline in the CRM and is mapped to the pipeline. All you need to do is add journey tasks based on your specific sales process. VTiger CRM displays journey tasks on a deal, accompanied by a progress bar indicating the completion percentage in a deal’s journey. The bar progresses each time a sales rep completes a journey task.
- Sales Insights: In the Sales Insights modules, VTiger CRM automatically generates reports on funnel progression, sales rep’s activities, closed deals, and more. These reports provide insights into a deal’s progress, your company’s sales, and your sales team’s performance. This reduces the need for sales managers to call for frequent meetings for updates.
- AI-Guided Selling: VTiger’s AI engine, Calculus AI, helps sales reps close more deals through predictive analytics and recommendations. Calculus AI also helps sales managers become coaches by automatically analyzing calls and emails and flagging them for review to facilitate proactive coaching.
