Virgin Media is giving a free speed boost to its customers, and now asks broadband users to perform a simple action to receive the faster internet.
All customers have to do is reboot their router, once they have done so they will have access to the upgraded speedy broadband.
Households using Virgin Media’s M100 service will benefit from a 22 percent uplift in average download speeds while those with M200 services will see a 24 percent increase.
Virgin has emailed all eligible customers to notify them about the upgrade, with one email reading: "To thank you for being part of the Virgin Media family, we’re giving you a speed boost – at no extra cost.
"You’ll be moving from M200 to M250 Fibre Broadband, which serves up 25% faster average speeds – with average download speeds going up to 264Mbps from 213Mbps and average upload speeds to 25Mbps from 20Mbps.
"That’s perfect for streaming guilty pleasures, gaming with the gang, posting that #fire selfie, or downloading the latest blockbuster (which you could do in just over 7.5 minutes).
"All you need to do is reboot your WiFi Hub"
Jeff Dodds, Chief Operating Officer at Virgin Media O2, said: "Virgin Media O2 set out with a clear aim to upgrade the UK, and giving millions of our customers enhanced value through our latest broadband speed boost is another step towards this.
"As reliance on connectivity continues to grow – and at a time when value matters more than ever – we’re proud to be giving our customers even more, on us."
How to reboot a Virgin Media router
According to the Virgin Media website, resetting and rebooting routers are two different actions. To receive the benefits of this upgrade they specifically ask customers to reboot their WiFi Hubs.
To reboot one of their routers, customers should switch off the Hub at the wall socket, wait 10 seconds, and then turn it back on, waiting between five and 10 minutes for the Hub to reboot.
At first there may be green flashing icons, but customers will know that it's ready when they see the white power light at the front solidly lit.
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