Virgin Media was down this morning with tens of thousands of people reporting issues with the network.
According to downdetector.co.uk, customers reported issues with Virgin Media throughout the morning, with over 25,000 people logging complaints as of 7.30am. Tens of thousands of people more were likely to be affected with reports of it being down from the early hours.
It left people unable to connect to their Wi-Fi or internet on Tuesday morning. Nearly 25 per cent of those reporting an outage are reported a 'total blackout' with 74 per cent saying their 'landline internet' is down.
Many took to social media to express their dismay at the outages. @justinbarker77 said: "Scrap that - everything is down. Just seen @MENnewsdesk report that you’re down completely so at least my Hub isn’t dead - when is your service going to be back? You do test network changes before implementing the em don’t you?"
@emmalunn said: "It's not looking good for @virginmedia this morning. Looks like a nationwide outage since some time in the night. Above inflation price hikes for many, no broadband, and Virgin's own 'service status' page down. Not a word from Virgin. Total shambles."
@edwardrussell said: "I don’t understand how @virginmedia can be down throughout the night and into the morning and no customer service accounts on Twitter can give an update. There must be someone who can get a phone signal and let us know what’s happening?"
@saeedatcha: "Oh dear. Virgin Media down nationwide? Unable to even access the status checker."
Virgin Media said service had been restored just before midday. A Virgin Media spokesperson said: “We’ve restored broadband services for customers but are closely monitoring the situation as our engineers continue to investigate. We apologise for any inconvenience caused.”
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