The moment “all hell broke loose” in an airport brawl over lost luggage has been caught on camera, with two men throwing punches at each other next to a baggage carousel.
The incident at Manchester Airport happened shortly after midnight on Sunday morning, in Terminal Two after the delayed 10.20pm KLM flight from Amsterdam landed at 11.45.
Already frustrated by the delay, tempers flared among passengers who were told by a member of staff that their luggage was still in Amsterdam.
While the staff member said there had been a ground staff strike at Amsterdam Airport, passengers had thought all was well until they landed in Manchester and were waiting by the carousel to collect their bags and go home.
The dramatic video showed fellow passengers attempting to restrain passengers who began attacking others.
Shouts of “stop it!” and “enough!” could be heard in the footage while two men could be seen repeatedly trying to strike one another as they ran through the terminal.
Travellers had been handed a piece of paper by airline staff, telling them that “unforeseen operational challenges” meant their luggage could not be offloaded in a “timely manner”.
QR codes were also handed out to enable travellers to report their lost baggage. They were told this would be delivered to their addresses, though they were not given a time frame.
A passenger who videoed the incident told MailOnline the incident was a “nightmare”.
“Everyone was exhausted and getting angry,” they said. “ It was dramatic and people were getting scared.
“It isn't nice to see people fighting and we were just waiting for our suitcases.
“All hell broke loose. There were people fighting and so people started running. It was crazy.”
They went on to say that passengers were left to deal with the chaos as there was zero security or staff around to help.
Passengers had begun shouting at the member of staff and accusing him of lying before they turned on each other to throw punches, the witness said.
'We all had to deal with it as there was zero security or staff around to help.'
The person filming the scene already knew they were one of the almost 200 people who were without their bags, as their Apple AirTag said it was still at the airport in Amsterdam.
The Mirror has contacted Manchester Airport for comment.
